Report title: Application performance: the missing link in the application lifecycle
from Ovum
25 page report published Oct 08, 2009

Price $1,495.00 available for immediate download
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The application lifecycle is supposed to cover software from cradle to grave. Yet in practice, most software development organizations pass off responsibility to IT operations once software is migrated to production. Likewise, IT operations is typically not involved in early stages of the application lifecycle, when software is specified, built and tested. Such siloed approaches are no longer sustainable in enterprises that demand better accountability for their IT budget spends.Instead, IT should treat software as a durable goods product backed by express warranties that guarantee the product will last and meet its service-level agreements. IT should take a cue from smart manufacturers that have already instilled principles, such as design for manufacturing, to ensure that their products are first rate and designed for the environments in which they will be run. Ingraining such a mentality requires new levels of collaboration between software development and IT operations that starts not when software is deployed to production, but when requirements are identified. In turn, vendors must expand their limited support of point integrations between ALM and IT infrastructure and service management tools to make design for software manufacturability approaches more seamless.

Source: Ovum IT
Document ID: 051506
Industry: Computer
Industry: Telecommunications
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Sections
TitleStarting PageNumber of Pages
Executive summary In a nutshell The Ovum view Production is conspicuously absent from ALM Throwing software â??over the wallâ? to ITO is no longer viable Software should be treated as a durable good â??Design for manufacturingâ? reduces surprises Ti01
Executive summary01
Table of Contents21
Application performance: the missing link in the application lifecycle323
In a nutshell 01
The Ovum view 01
Executive summary31
Production is conspicuously absent from ALM42
Production is conspicuously absent from ALM01
Throwing software “over the wall” to ITO is no longer viable 01
Tips for users and vendors63
Mapping the application lifecycle to production99
Software should be treated as a durable good 01
“Design for manufacturing” reduces surprises 01
Product support188
Tips for users and vendors01
To users: make the business case for bridging the AD/ITO silos01
There is ROI in eliminating waste 01
Software warranties rebuild IT credibility, add teeth to SLAs 01
To vendors: products should support data and process federation01
Sell beyond the silos 01
ITIL has promoted awareness to federate data between AD and ITO domains 01
No standards for integrating AD and ITO domains 01
Make the opportunity possible: let the customers lead 01
Mapping the application lifecycle to production01
IT should adopt a design-for-manufacturing mindset 01
ALM has synergy with ITIL 01
Reconciling IT service delivery processes with Agile development approaches 01
Core assumptions 01
Application lifecycle stages: convergence of ITSM and APM01
Inception: software requirements and ITIL service strategy 01
Construction: application and construction/ITIL service design 01
Transition: application release/ITIL service migration 01
Operation 01
Product support01
The scope of this survey 01
IBM Rational01
Product integration 01
Inception 01
Construction 01
Transition 01
Operation 01
Process development 01
HP01
Inception 01
Transition 01
Operation 01
List of Figures 01
Figure 1: ALM mapped to ITIL v3 lifecycle 01
Figure 2: PPM extended to the entire application lifecycle (to become APM) 01
Figure 3: Inception – software requirements and ITIL service strategy 01
Figure 4: Construction – application and construction/ITIL service design 01
Figure 5: Transition – application release/ITIL service migration 01
Figure 6: Operation stage01

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