The Wholesale Travel Agencies industry in Australia has faced periods of extreme volatility over the five years through 2012-13. Industry revenue has faced pressures from disruptive changes in the industry structure, giving rise to unprecedented competition from upstream and downstream markets. The industry has also struggled to recover from the descent of industry revenue in 2008-09, where revenue fell by more than 30% as result of the global financial crisis. Wholesalers and ticket consolidators have been significantly more exposed to the proliferation of technology within the travel industry, being the non-retail travel industry wedged between suppliers and retailers.
Companies in this industry package accommodation, transport and leisure services from travel service suppliers such as hotels and airlines. Industry wholesalers earn commission on each type of package they resell to agents.
The report covers the scope, size, disposition and growth of the industry including the key sensitivities and success factors. Also included are five year industry forecast, growth rates and an analysis of the industry key players and their market shares.