The industry has been on the decline for the past decade, and revenue will continue to fall over the next five years. Intensifying competition from retailers and manufacturers that offer free or discounted after-sale repair services has reduced demand for the industry. Substitute goods, such as smartphones, have also reduced consumer demand for watches and, thus, repair services. Rising input costs have squeezed profit margins, forcing many operators to exit the industry.
This industry provides watch and jewelry repair services, including sizing, polishing and battery replacement. Firms in the industry also offer other repair and rental services and resell refurbished merchandise and parts. However, industry participants are stand-alone shops that do not sell new watches or jewelry.
The report covers the scope, size, disposition and growth of the industry including the key sensitivities and success factors. Also included are five year industry forecast, growth rates and an analysis of the industry key players and their market shares.