Voice over Internet Protocol (VoIP) experienced massive growth at the start of the past five-year period, though residential customer growth has since flattened out. Regulations and the dominance of companies, such as Google, threaten the industry, but the expansion of mobile broadband networks will open up new avenues for growth. Cable companies able to bundle VoIP service with cable service will fare best in consumer markets in the next five years, while businesses will slowly but surely turn to VoIP for voice needs.
Industry participants provide voice over internet protocol (VoIP) services to consumers, businesses and government organizations. VoIP technology converts voice signals into digital data that is transmitted using the internet. This industry does not include VoIP providers who bundle their services with internet, cable operated VoIP, and firms that resell VoIP services.
The report covers the scope, size, disposition and growth of the industry including the key sensitivities and success factors. Also included are five year industry forecast, growth rates and an analysis of the industry key players and their market shares.