A number of factors have influenced the industry over the past five years, including the state of the economy, the state of the airline industry and other travel-related trends. With consumer spending plummeting during the recession, consumers were less likely to spend money on nonessential travel, pushing down computer reservation system (CRS) companies' commission rates and fees as consumer scaled back on spending. Industry revenue was also negatively affected by falling domestic travel and international arrivals into the United States. Domestic travel is improving, however, with a greater number of consumers and business customers taking trips. As such, a percentage of that rise will likely flow into CRS companies' coffers.
This industry comprises establishments primarily engaged in developing and operating a computer reservations system (CRS). A CRS is a system used to store and retrieve information and conduct transactions related to air travel. Major CRS operations that book and sell tickets for multiple airlines are known as global distribution systems (GDS). Most GDS systems typically allow users to book hotel rooms and rental cars as well as airline tickets.
The report covers the scope, size, disposition and growth of the industry including the key sensitivities and success factors. Also included are five year industry forecast, growth rates and an analysis of the industry key players and their market shares.