The Travel Agencies industry has been taken over by online travel agents, which have grown rapidly over the past decade and are expected to account for just over half the industry's total revenue in 2015-16. Customers are mostly UK residents looking to travel abroad for leisure purposes, such as going on holiday, visiting family and friends or travelling to events. Nearly one-fifth of industry revenue is generated from business travellers. Leisure travel is influenced by trends in disposable income, consumer confidence and the exchange rate of the pound.
This industry is composed of agencies that provide booking, reservation and information services to UK residents travelling domestically and internationally. This includes agencies that are solely or partially online or shop-front operators. Operators generate their income from commissions.
The report covers the scope, size, disposition and growth of the industry including the key sensitivities and success factors. Also included are five year industry forecast, growth rates and an analysis of the industry key players and their market shares.