Telemarketing & Call Centers in the US - IBISWorld Industry Market Research

Telemarketing & Call Centers in the US

Telemarketing & Call Centers in the US - IBISWorld Industry Market Research
Telemarketing & Call Centers in the US
Published Oct 28, 2014
35 pages — Published Oct 28, 2014
Price US$ 910.00  |  Buy this Report Now

About This Report

  
Abstract:

Over the past five years, the economic recession and overseas outsourcing have hurt demand for US-based telemarketing companies, causing revenue to slow in line with low demand. Increased outsourcing to international businesses and strict domestic regulations have also stung the industry. Nonetheless, over the next five years, the industry will likely benefit from rising corporate profit, which will enable clients to increase their use of the telemarketing industry to attract new business and handle customer relations.

Companies in this industry provide telemarketing services on a contract or fee basis. Telemarketers use telephone or email to promote clients’ products or services, take orders, solicit contributions or provide information on behalf of clients. Moreover, call centers provide phone-based services and assistance to customers of clients. Industry operators do not own the products or provide the services they represent.

The report covers the scope, size, disposition and growth of the industry including the key sensitivities and success factors. Also included are five year industry forecast, growth rates and an analysis of the industry key players and their market shares.

  
Source:
Document ID
56142
Country
Industry
Report Type
Format:
PDF Adobe Acrobat
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IBISWorld Industry Market Research—IBISWorld is a leading strategic business information provider that offers comprehensive information on more than 700 US industries covering 4,000 individual product segments. They also provide global industry and industry risk rating reports covering Australia, the United Kingdom and China. IBISWorld data offers detailed analysis on growth trends, the competitive environment and key issues. Reports average 30 to 40 pages and contain figures; market characteristics; product, market and service segmentation; industry conditions, current and historical performance analysis; risk scores; industry participants and market share; factors to success; and 5-year forecasts with forecast analysis.

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Cite this Report

  
MLA:
IBISWorld Industry Market Research. "Telemarketing & Call Centers in the US" Oct 28, 2014. Alacra Store. Dec 10, 2016. <http://www.alacrastore.com/storecontent/IBISWorld-Industry-Market-Research/Telemarketing-Call-Centers-in-the-US-2042-1190>
  
APA:
IBISWorld Industry Market Research. (2014). Telemarketing & Call Centers in the US Oct 28, 2014. New York, NY: Alacra Store. Retrieved Dec 10, 2016 from <http://www.alacrastore.com/storecontent/IBISWorld-Industry-Market-Research/Telemarketing-Call-Centers-in-the-US-2042-1190>
  
US$ 910.00
$  £  
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