The Global Travel Agency Services industry has enjoyed strong revenue growth over the past five years, all while the industry's core services dramatically changed due to the migration of consumers to online channels to research and book travel. Online booking agents now play a much larger role within the industry, alongside traditional brick-and-mortar travel agents. Over the five-year period, global tourism has recovered strongly, with emerging economies continuing to stimulate growth. The industry's revenue is expected to increase 7.3% per year on average over the five years to 2015.
This industry comprises businesses engaged in tour wholesaling (i.e. developing tour packages that include airline and accommodations to be sold through travel agents or online) or acting as retail travel agents to the general public and commercial clients. The industry also encompasses companies primarily engaged in providing travel arrangement and reservation services, including online-only booking systems.
The report covers the scope, size, disposition and growth of the industry including the key sensitivities and success factors. Also included are five year industry forecast, growth rates and an analysis of the industry key players and their market shares.