The Document Management Services industry consists of companies that deliver outsourced records storage, digitisation of paper-based records, and document destruction services. The industry has benefited from government legislation mandating the safekeeping of company records, whether for tax, client or medical use. As a result, most of the industry's major markets are focused on compliance. This has resulted in steady growth over the past five years. Industry revenue suffered a small decline during the global financial crisis, as clients struggled to cut expenses and brought storage back in-house, or consolidated document volumes.
This industry includes companies that primarily store information and records for other companies and government clients. Industry services involve records management, secure document destruction, digitisation, and data protection and recovery services.
The report covers the scope, size, disposition and growth of the industry including the key sensitivities and success factors. Also included are five year industry forecast, growth rates and an analysis of the industry key players and their market shares.