Despite strong competition from online-only retailers, volatile trading conditions and widespread discounting the department store industry has performed relatively well, recording growth in each of the past four years. At the start of the five years through 2015-16, the industry had to contend with the lingering effects of the economic downturn. However, the industry as a whole continued to grow throughout this period. Consumer confidence rebounded and economic conditions improved strongly from 2013-14 onwards, much to the benefit of department stores.
Department stores retail a wide range of general merchandise, including clothing, household appliances, toys, games, personal-care products and garden equipment. Non-specialised stores that primarily sell food are classified as supermarkets and are not included in the industry.
The report covers the scope, size, disposition and growth of the industry including the key sensitivities and success factors. Also included are five year industry forecast, growth rates and an analysis of the industry key players and their market shares.