Outsourcing has become pivotal to the operation of a modern business. As computers have become more prevalent and sophisticated, and data processing has become more complex, the need to bring in expert help has grown. The outsourcing trend has been the major push behind the Data Processing and Web Hosting Services industry's growth over the past five years. Although outsourcing has been a boon to the industry, the prevalence of offshoring has dampened industry revenue growth. Diversified technology companies such as IBM have increased their focus on improving operational efficiencies, which has increased the attractiveness of outsourcing some functions to low-cost countries.
Companies in the industry are primarily engaged in providing electronic data processing or hosting services. These businesses provide specialised hosting activities such as web hosting, streaming services or application hosting, application service provisioning, or general timesharing mainframe facilities to customers. The industry excludes processing payroll services and financial transactions such as credit card transactions.
The report covers the scope, size, disposition and growth of the industry including the key sensitivities and success factors. Also included are five year industry forecast, growth rates and an analysis of the industry key players and their market shares.