CRM System Providers - IBISWorld Industry Market Research

CRM System Providers

CRM System Providers - IBISWorld Industry Market Research
CRM System Providers
Published Feb 10, 2015
32 pages — Published Feb 10, 2015
Price US$ 910.00  |  Buy this Report Now

About This Report


In the five years to 2015, revenue for the CRM System Providers industry has been steadily increasing. Strong corporate profit and economic recovery resulted in many operators increasing their investments in new capital, and investing in in-service systems such as CRM service providers, leading to steady revenue increases for industry operators. Moreover, the industry is projected to continue expanding over the next five years. As the economy continues to grow and companies are more willing to take risks, more operators will likely purchase CRM services. As credit markets tighten however, some small and medium operators will be discouraged from investing in capital and implement lower-cost business processes.

This industry develops software or platforms for customer relationship management (CRM). CRM is a widely implemented strategy for managing a companys interactions with customers, clients and sales prospects.

The report covers the scope, size, disposition and growth of the industry including the key sensitivities and success factors. Also included are five year industry forecast, growth rates and an analysis of the industry key players and their market shares.

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US Special Collection
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IBISWorld Industry Market Research—IBISWorld is a leading strategic business information provider that offers comprehensive information on more than 700 US industries covering 4,000 individual product segments. They also provide global industry and industry risk rating reports covering Australia, the United Kingdom and China. IBISWorld data offers detailed analysis on growth trends, the competitive environment and key issues. Reports average 30 to 40 pages and contain figures; market characteristics; product, market and service segmentation; industry conditions, current and historical performance analysis; risk scores; industry participants and market share; factors to success; and 5-year forecasts with forecast analysis.

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Cite this Report

IBISWorld Industry Market Research. "CRM System Providers" Feb 10, 2015. Alacra Store. Apr 22, 2018. <>
IBISWorld Industry Market Research. (2015). CRM System Providers Feb 10, 2015. New York, NY: Alacra Store. Retrieved Apr 22, 2018 from <>
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