Business Process Outsourcing Services - IBISWorld Industry Market Research

Business Process Outsourcing Services

Business Process Outsourcing Services - IBISWorld Industry Market Research
Business Process Outsourcing Services
Published Feb 19, 2015
37 pages — Published Feb 19, 2015
Price US$ 910.00  |  Buy this Report Now

About This Report


The Business Process Outsourcing (BPO) Services industry prospered over the five years to 2015. The improving US economy, coupled with rising revenue in the finance and accounting sectors, in credit card services and in the insurance and human resource industries, have helped support BPO sales. Additionally, employers within these sectors and industries have experienced escalating expenses, due to wage increases and rising health insurance costs, and have contracted BPO service providers as a means of controlling these expenditures. The industry will continue to flourish in the five years to 2020, as revenue will be further supported by increasing wage pressure and burgeoning employer healthcare costs.

Operators in this industry provide third-party outsourcing services on a contract basis. Clients can outsource specific operations and business functions, including both back and front office tasks, to companies in this industry.

The report covers the scope, size, disposition and growth of the industry including the key sensitivities and success factors. Also included are five year industry forecast, growth rates and an analysis of the industry key players and their market shares.

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US Special Collection
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IBISWorld Industry Market Research—IBISWorld is a leading strategic business information provider that offers comprehensive information on more than 700 US industries covering 4,000 individual product segments. They also provide global industry and industry risk rating reports covering Australia, the United Kingdom and China. IBISWorld data offers detailed analysis on growth trends, the competitive environment and key issues. Reports average 30 to 40 pages and contain figures; market characteristics; product, market and service segmentation; industry conditions, current and historical performance analysis; risk scores; industry participants and market share; factors to success; and 5-year forecasts with forecast analysis.

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IBISWorld Industry Market Research. "Business Process Outsourcing Services" Feb 19, 2015. Alacra Store. Jun 21, 2018. <>
IBISWorld Industry Market Research. (2015). Business Process Outsourcing Services Feb 19, 2015. New York, NY: Alacra Store. Retrieved Jun 21, 2018 from <>
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