Managing Costs in IT 2009: Maximising the Value of IT Assets and Budgets - 2008/09/01 - Butler Group

Report title: Managing Costs in IT 2009: Maximising the Value of IT Assets and Budgets

from Butler Group
180 page report published Sep 01, 2008

Price $2,995.00 available for immediate download

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The increasing financial and economic pressures that many organisations have found themselves facing recently have led to an intense pressure for IT cost savings. Organisations are no longer willing to make speculative investments in information systems without a clear understanding of the costs and measurement of the benefits. Today, a new air of realism demands that cost efficiencies must be derived from existing systems, that costs must be firmly controlled, and that new projects must add value.The corporate focus on IT costs is often driven by the enterprise-wide mandate to â??do more with lessâ?? and growing demands for compliance and governance-led transparency. Consequently, IT management needs to understand, and closely control, the activities that drive IT costs and factors of demand and supply. It is only through the implementation of formal cost management activities that the IT function can deliver cost-effective IT service provision and maximise visibility into related cost structures. IT cost reduction should be gained through a systematic and holistic approach, as well as being integral to existing IT processes and management, in order to ensure that the best value is being achieved from the organisationâ??s IT investments.KEY FINDINGS-The current situation can be viewed as an opportunity to become smarter in the way technology is utilised, especially by sweating existing assets.- All cost savings must be identified and undertaken as part of a systematic and holistic approach, aswell as also taking into consideration the impact on risk and quality.-Key IT cost metrics for both ongoing performance management and the assessment of service improvement opportunities should include both unit and total costs.-It is not a question of how much is invested in computer systems but the effectiveness of the spending.-IT governance allied with an architectural approach can provide useful frameworks for controlling cost, providing value, and improving IT capabilities.-Providing an IT capability is one thing: operating, maintaining, and managing it cost-effectively through its whole lifecycle is another.-The adoption of consolidation and virtualisation will produce a more efficient and flexible IT operation.-Organisations must undertake a review of service provision as part of a considered sourcing strategy.-The days are gone when CIOs could afford to â??wave throughâ?? renewal of their existing outsourcing arrangements.-Energy consumption is now a very important cost consideration for the IT manager.

Source:

Butler Group

Document ID:

BGTC0055

Industry:

Computer

Industry:

Professional & Management Services

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Title	Starting Page	Number of Pages
Sections
Contents â?? March 2009 Section 1: Management Summary 7 1.1 Management Summary 9 Section 2: Maximising IT Effectiveness 13 2.1 Report Introduction and Objectives 15 2.2 Managing IT in a Recession 16 2.3 Delivering Business Value 21 Section 3: Measuring and	0	1
Contents â€“ March 2009	0	1
Section 1: Management Summary	7	6
1.1 Management Summary	9	4
Section 1: Management Summary 7	0	1
1.1 Management Summary 9	0	1
Section 2: Maximising IT Effectiveness	13	14
2.1 Report Introduction and Objectives	15	1
Section 2: Maximising IT Effectiveness 13	0	1
2.1 Report Introduction and Objectives 15	0	1
2.2 Managing IT in a Recession	16	5
2.3 Delivering Business Value	21	6
2.2 Managing IT in a Recession 16	0	1
2.3 Delivering Business Value 21	0	1
Section 3: Measuring and Monitoring Costs	27	26
3.1 Understanding IT Costs	29	4
Section 3: Measuring and Monitoring Costs 27	0	1
3.1 Understanding IT Costs 29	0	1
3.2 Monitoring Performance	33	5
3.3 Budgeting, Accounting, and Charging	38	4
3.2 Monitoring Performance 33	0	1
3.3 Budgeting, Accounting, and Charging 38	0	1
3.4 Asset Management	42	4
3.5 IT Governance	46	7
3.4 Asset Management 42	0	1
3.5 IT Governance 46	0	1
Section 4: Strategies for ReducingIT Costs	53	30
4.1 Lowering Infrastructure Costs	55	4
Section 4: Strategies for Reducing IT Costs 53	0	1
4.1 Lowering Infrastructure Costs 55	0	1
4.2 Effective Portfolio and Project Management	59	5
4.3 Cutting Application Development Costs	64	4
4.2 Effective Portfolio and Project Management 59	0	1
4.3 Cutting Application Development Costs 64	0	1
4.4 Decreasing Support Overheads	68	4
4.5 Reducing Service Delivery Costs	72	5
4.4 Decreasing Support Overheads 68	0	1
4.5 Reducing Service Delivery Costs 72	0	1
4.6 Economical Licensing Strategies	77	6
Section 5: Technologies for Improving IT Efficiency	83	28
4.6 Economical Licensing Strategies 77	0	1
Section 5: Technologies for Improving IT efficiency 83	0	1
5.1 Infrastructure Technologies	85	5
5.2 Virtualisation	90	4
5.1 Infrastructure Technologies	0	1
5.2 Virtualisation 90	0	1
5.3 Application Modernisation	94	5
5.4 Unified Communications and Collaboration	99	4
5.3 Application Modernisation 94	0	1
5.4 Unified Communications and Collaboration 99	0	1
5.5 System Management Capabilities	103	4
5.6 SOA	107	4
5.5 System Management Capabilities 103	0	1
5.6 SOA 107	0	1
Section 6: Methodologies and Standards	111	24
6.1 Enterprise Architecture	113	5
Section 6: Methodologies and Standards 111	0	1
6.1 Enterprise Architecture 113	0	1
6.2 COBIT	118	3
6.3 ITIL	121	5
6.2 COBIT 118	0	1
6.3 ITIL 121	0	1
6.4 Six Sigma	126	4
6.5 Frameworks and Approaches	130	5
6.4 Six Sigma 126	0	1
6.5 Frameworks and Approaches 130	0	1
Section 7: Case Studies	135	16
7.1 Case Studies	137	14
Section 7: Case Studies 135	0	1
7.1 Case Studies 137	0	1
Section 8: Vendor Profiles	151	18
AMD	153	1
Section 8: Vendor Profiles 151	0	1
AMD 153	0	1
BT Group plc	153	1
Cisco Systems, Inc.	154	1
BT Group plc 153	0	1
Cisco Systems, Inc. 154	0	1
Citrix Systems, Inc.	155	1
Dell Inc.	156	1
Citrix Systems, Inc. 155	0	1
Dell Inc. 156	0	1
Entuity	157	1
EMC Corporation	158	1
Entuity 157	0	1
EMC Corporation 158	0	1
HP	158	1
IBM	159	1
HP 158	0	1
IBM 159	0	1
Intel Corporation	160	1
Metastorm	161	2
Intel Corporation 160	0	1
Metastorm 161	0	1
Microsoft Corporation	163	1
Orbys	164	1
Microsoft Corporation 163	0	1
Orbys 164	0	1
Sendmail, Inc.	165	1
Sun Microsystems	166	1
Sendmail, Inc. 165	0	1
Sun Microsystems 166	0	1
TANDBERG	167	1
VMware	168	1
TANDBERG 167	0	1
VMware 168	0	1
Section 9: Glossary	169	12
Section 9: Glossary 169	0	1

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