|
Sections |
| Title | Starting Page | Number of Pages |
|---|
| Contents â?? September 2008
Section 1: Management Summary 9
1.1 Management Summary 11
Section 2: Business and IT Issues 17
2.1 Report Introduction and Structure 19
2.2 Understanding Web 2.0 21
2.3 Web 2.0 and the Enterprise 25
2.4 Managing the Unmanageabl | 0 | 1 |
| Contents – September 2008 | 0 | 1 |
| Section 1: Management Summary | 9 | 8 |
| 1.1 Management Summary | 11 | 6 |
| Section 2: Business and IT Issues | 17 | 18 |
| Section 1: Management Summary 9 | 0 | 1 |
| 1.1 Management Summary 11 | 0 | 1 |
| 2.1 Report Introduction and Structure | 19 | 2 |
| 2.2 Understanding Web 2.0 | 21 | 4 |
| Section 2: Business and IT Issues 17 | 0 | 1 |
| 2.1 Report Introduction and Structure 19 | 0 | 1 |
| 2.3 Web 2.0 and the Enterprise | 25 | 3 |
| 2.4 Managing the Unmanageable | 28 | 3 |
| 2.2 Understanding Web 2.0 21 | 0 | 1 |
| 2.3 Web 2.0 and the Enterprise 25 | 0 | 1 |
| 2.5 Corporate IT and the Environment | 31 | 4 |
| Section 3: The Impact of Enterprise 2.0 on Businesses and Institutions | 35 | 18 |
| 2.4 Managing the Unmanageable 28 | 0 | 1 |
| 2.5 Corporate IT and the Environment 31 | 0 | 1 |
| 3.1 Building a Business Case for Enterprise 2.0 | 37 | 3 |
| 3.2 Enterprise 2.0 is About Business Agility and IT Flexibility | 40 | 3 |
| Section 3: The Impact of Enterprise 2.0 on Businesses and Institutions 35 | 0 | 1 |
| 3.1 Building a Business Case for Enterprise 2.0 37 | 0 | 1 |
| 3.3 Managing the IT Skills Gap | 43 | 3 |
| 3.4 Sustainable IT Provision | 46 | 3 |
| 3.2 Enterprise 2.0 is About Business Agility and IT Flexibility 40 | 0 | 1 |
| 3.3 Managing the IT Skills Gap 43 | 0 | 1 |
| 3.5 Web 2.0 and the Public Sector | 49 | 4 |
| Section 4: The Rebirth of Knowledge and Information Management | 53 | 14 |
| 3.4 Sustainable IT Provision 46 | 0 | 1 |
| 3.5 Web 2.0 and the Public Sector 49 | 0 | 1 |
| 4.1 Web 2.0 and the Knowledge Worker | 55 | 3 |
| 4.2 Information Search and Retrieval | 58 | 3 |
| Section 4: The Rebirth of Knowledge and Information Management 53 | 0 | 1 |
| 4.1 Web 2.0 and the Knowledge Worker 55 | 0 | 1 |
| 4.3 Business Intelligence 2.0 | 61 | 3 |
| 4.4 Enterprise Mashups | 64 | 3 |
| 4.2 Information Search and Retrieval 58 | 0 | 1 |
| 4.3 Business Intelligence 2.0 61 | 0 | 1 |
| Section 5: Enterprise 2.0 Communication and Collaboration Technologies | 67 | 18 |
| 5.1 Adapting for the New World of Work | 69 | 3 |
| 4.4 Enterprise Mashups 64 | 0 | 1 |
| Section 5: Enterprise 2.0 Communication and Collaboration Technologies 67 | 0 | 1 |
| 5.2 Improving Enterprise Collaboration | 72 | 3 |
| 5.3 Unified Communications and Collaboration | 75 | 4 |
| 5.1 Adapting for the New World of Work 69 | 0 | 1 |
| 5.2 Improving Enterprise Collaboration 72 | 0 | 1 |
| 5.4 Enterprise Mobility | 79 | 3 |
| 5.5 The Convergence of Video, Voice, Data, and the Web | 82 | 3 |
| 5.3 Unified Communications and Collaboration 75 | 0 | 1 |
| 5.4 Enterprise Mobility 79 | 0 | 1 |
| Section 6: Application Development in a Web 2.0 World | 85 | 20 |
| 6.1 Software Development Challenges and Opportunities | 87 | 2 |
| 5.5 The Convergence of Video, Voice, Data, and the Web 82 | 0 | 1 |
| Section 6: Application Development in a Web 2.0 World 85 | 0 | 1 |
| 6.2 Rich Internet Applications | 89 | 4 |
| 6.3 Enterprise Web 2.0 Development Technologies | 93 | 4 |
| 6.1 Software Development Challenges and Opportunities 87 | 0 | 1 |
| 6.2 Rich Internet Applications 89 | 0 | 1 |
| 6.4 Architectures, Models, and Strategies | 97 | 3 |
| 6.5 Web 2.0 and Beyond | 100 | 5 |
| 6.3 Enterprise Web 2.0 Development Technologies 93 | 0 | 1 |
| 6.4 Architectures, Models, and Strategies 97 | 0 | 1 |
| Section 7: New Threats to Enterprise Security | 105 | 18 |
| 7.1 Securing Business Systems and Data in a Web 2.0 World | 107 | 4 |
| 6.5 Web 2.0 and Beyond 100 | 0 | 1 |
| Section 7: New Threats to Enterprise Security 105 | 0 | 1 |
| 7.2 Web Application Infrastructure Security | 111 | 3 |
| 7.3 Information Security Management | 114 | 2 |
| 7.1 Securing Business Systems and Data in a Web 2.0 World 107 | 0 | 1 |
| 7.2 Web Application Infrastructure Security 111 | 0 | 1 |
| 7.4 Managing Web 2.0 Usage in the Enterprise | 116 | 3 |
| 7.5 Securing The Network | 119 | 4 |
| 7.3 Information Security Management 114 | 0 | 1 |
| 7.4 Managing Web 2.0 Usage in the Enterprise 116 | 0 | 1 |
| Section 8: Adapting the Workplace for the Net Generation | 123 | 14 |
| 8.1 Re-evaluating the Corporate Desktop | 125 | 4 |
| 7.5 Securing the Network 119 | 0 | 1 |
| Section 8: Adapting the Workplace for the ‘Net Generation’ 123 | 0 | 1 |
| 8.2 The Consumerisation of Corporate IT | 129 | 2 |
| 8.3 Enterprise Mobility | 131 | 3 |
| 8.1 Re-evaluating the Corporate Desktop 125 | 0 | 1 |
| 8.2 The Consumerisation of Corporate IT 129 | 0 | 1 |
| 8.4 The Return of the Power User | 134 | 3 |
| Section 9: The Impact of Web 2.0 Models and Architectures | 137 | 16 |
| 8.3 Enterprise Mobility 131 | 0 | 1 |
| 8.4 The Return of the Power User 134 | 0 | 1 |
| 9.1 Embracing Web 2.0 | 139 | 2 |
| 9.2 Software as a Service | 141 | 3 |
| Section 9: The Impact of Web 2.0 Models and Architectures 137 | 0 | 1 |
| 9.1 Embracing Web 2.0 139 | 0 | 1 |
| 9.3 Service Oriented Architecture | 144 | 2 |
| 9.4 Utility Computing | 146 | 3 |
| 9.2 Software as a Service 141 | 0 | 1 |
| 9.3 Service Oriented Architecture 144 | 0 | 1 |
| 9.5 Adopting Open Source Software | 149 | 4 |
| Section 10: Enterprise Web 2.0 Market Analysis | 153 | 12 |
| 9.4 Utility Computing 146 | 0 | 1 |
| 9.5 Adopting Open Source Software 149 | 0 | 1 |
| 10.1 Rich Web Applications Market Analysis | 155 | 3 |
| 10.2 Mobile Application Market Analysis | 158 | 3 |
| Section 10: Enterprise Web 2.0 Market Analysis 153 | 0 | 1 |
| 10.1 Rich Web Applications Market Analysis 155 | 0 | 1 |
| 10.3 The Social Networking Revolution | 161 | 4 |
| Section 11: Vendor Profiles | 165 | 20 |
| 10.2 Mobile Application Market Analysis 158 | 0 | 1 |
| 10.3 The Social Networking Revolution 161 | 0 | 1 |
| Adobe | 167 | 1 |
| Atlassian | 168 | 1 |
| Section 11: Vendor Profiles 165 | 0 | 1 |
| Adobe 167 | 0 | 1 |
| BEA (Oracle) | 168 | 1 |
| blueKiwi | 169 | 1 |
| Atlassian 168 | 0 | 1 |
| BEA (Oracle) 168 | 0 | 1 |
| Cisco | 170 | 1 |
| Citrix | 171 | 1 |
| blueKiwi 169 | 0 | 1 |
| Cisco 170 | 0 | 1 |
| Connectbeam | 172 | 1 |
| EMC | 173 | 1 |
| Citrix 171 | 0 | 1 |
| Connectbeam 172 | 0 | 1 |
| GroveSite | 174 | 1 |
| IBM | 174 | 1 |
| EMC 172 | 0 | 1 |
| GroveSite 173 | 0 | 1 |
| Igloo Software | 175 | 1 |
| Jive Software | 176 | 1 |
| IBM 174 | 0 | 1 |
| Igloo Software 175 | 0 | 1 |
| Microsoft | 177 | 1 |
| Near-Time | 178 | 1 |
| Jive Software 176 | 0 | 1 |
| Microsoft 176 | 0 | 1 |
| Open Text | 179 | 1 |
| Salesforce.com | 180 | 1 |
| Near-Time 178 | 0 | 1 |
| Open Text 178 | 0 | 1 |
| Socialtext | 181 | 1 |
| Trampoline Systems | 182 | 1 |
| Salesforce.com 180 | 0 | 1 |
| Socialtext 181 | 0 | 1 |
| Vignette | 182 | 1 |
| WorkLight | 183 | 2 |
| Trampoline Systems 182 | 0 | 1 |
| Vignette 182 | 0 | 1 |
| Section 12: Glossary | 185 | 8 |
| WorkLight 183 | 0 | 1 |
| Section 12: Glossary 185 | 0 | 1 |