|
Sections |
| Title | Starting Page | Number of Pages |
|---|
| Contents â?? June 2008
Section 1: Management Summary 9
1.1 Management Summary 11
Section 2: Introduction and Business Perspective 17
2.1 Report Introduction and Objectives 19
2.2 Establishing the Business Need for Document and Records Management 21
2.3 Bus | 0 | 1 |
| Contents – June 2008 | 0 | 1 |
| Section 1: Management Summary | 9 | 8 |
| 1.1 Management Summary | 11 | 6 |
| Section 1: Management Summary 9 | 0 | 1 |
| 1.1 Management Summary 11 | 0 | 1 |
| Section 2: Introduction and Business Perspective | 17 | 20 |
| 2.1 Report Introduction and Objectives | 19 | 2 |
| Section 2: Introduction and Business Perspective 17 | 0 | 1 |
| 2.1 Report Introduction and Objectives 19 | 0 | 1 |
| 2.2 Establishing the Business Need for Document and Records Management | 21 | 3 |
| 2.3 Business Drivers for Document and Records Management | 24 | 5 |
| 2.2 Establishing the Business Need for Document and Records Management 21 | 0 | 1 |
| 2.3 Business Drivers for Document and Records Management 24 | 0 | 1 |
| 2.4 Compliance and Litigation Issues | 29 | 4 |
| 2.5 Generic DRM Issues | 33 | 4 |
| 2.4 Compliance and Litigation Issues 29 | 0 | 1 |
| 2.5 Generic DRM Issues 33 | 0 | 1 |
| Section 3: Design and Considerations | 37 | 36 |
| 3.1 Architecture Options | 39 | 6 |
| Section 3: Design and Considerations 37 | 0 | 1 |
| 3.1 Architecture Options 39 | 0 | 1 |
| 3.2 Classification, Taxonomies, and Indexing | 45 | 4 |
| 3.3 Search | 49 | 3 |
| 3.2 Classification, Taxonomies, and Indexing 45 | 0 | 1 |
| 3.3 Search 49 | 0 | 1 |
| 3.4 Compliance and Discovery | 52 | 3 |
| 3.5 BPM and Workflow Within DRM | 55 | 2 |
| 3.4 Compliance and Discovery 52 | 0 | 1 |
| 3.5 BPM and Workflow Within DRM 55 | 0 | 1 |
| 3.6 Taking an Integration and Solutions Approach to DRM | 57 | 3 |
| 3.7 Collaboration in DRM | 60 | 2 |
| 3.6 Taking an Integration and Solutions Approach to DRM 57 | 0 | 1 |
| 3.7 Collaboration in DRM 60 | 0 | 1 |
| 3.8 Security | 62 | 3 |
| 3.9 Managing Records for Long-term Retention | 65 | 5 |
| 3.8 Security 62 | 0 | 1 |
| 3.9 Managing Records for Long-term Retention 65 | 0 | 1 |
| 3.10 Auditing in DRM | 70 | 3 |
| Section 4: Implementation and Optimisation Strategies | 73 | 36 |
| 3.10 Auditing in DRM 70 | 0 | 1 |
| Section 4: Implementation and Optimisation Strategies 73 | 0 | 1 |
| 4.1 Standards and Certification to Consider | 75 | 4 |
| 4.2 Skills and Services | 79 | 3 |
| 4.1 Standards and Certification to Consider 75 | 0 | 1 |
| 4.2 Skills and Services 79 | 0 | 1 |
| 4.3 Best Practices in DRM | 82 | 3 |
| 4.4 Building Solutions for Records Management | 85 | 7 |
| 4.3 Best Practices in DRM 82 | 0 | 1 |
| 4.4 Building Solutions for Records Management 85 | 0 | 1 |
| 4.5 Managing Physical Records | 92 | 3 |
| 4.6 Butler Group DRM Model | 95 | 4 |
| 4.5 Managing Physical Records 92 | 0 | 1 |
| 4.6 Butler Group DRM Model 95 | 0 | 1 |
| 4.7 Butler Group Implementation Model | 99 | 4 |
| 4.8 Case Studies | 103 | 6 |
| 4.7 Butler Group Implementation Model 99 | 0 | 1 |
| 4.8 Case Studies 103 | 0 | 1 |
| Section 5: Market Perspective and Vendor Comparisons | 109 | 16 |
| 5.1 Market Analysis | 111 | 3 |
| Section 5: Market Perspective and Vendor Comparisons 109 | 0 | 1 |
| 5.1 Market Analysis 111 | 0 | 1 |
| 5.2 Market Drivers | 114 | 2 |
| 5.3 Future Perspective | 116 | 2 |
| 5.2 Market Drivers 114 | 0 | 1 |
| 5.3 Future Perspective 116 | 0 | 1 |
| 5.4 Vendor Analysis | 118 | 7 |
| Section 6: Tables | 125 | 42 |
| 5.4 Vendor Analysis 118 | 0 | 1 |
| Section 6: Tables 125 | 0 | 1 |
| 6.1 Butler Group Document and Records Management Features Matrix | 127 | 29 |
| 6.2 Butler Group Document and Records Management Product Capability Diagrams | 156 | 6 |
| 6.1 Butler Group Document and Records Management Features Matrix 127 | 0 | 1 |
| 6.2 Butler Group Document and Records Management Product Capability Diagrams 156 | 0 | 1 |
| 6.3 Butler Group Document and Records Management Market Lifecycle Ratings | 162 | 5 |
| Section 7: Technology Audits | 167 | 108 |
| 6.3 Butler Group Document and Records Management Market Lifecycle Ratings 162 | 0 | 1 |
| Section 7: Technology Audits 167 | 0 | 1 |
| Datum International KnowledgeWorker | 169 | 10 |
| EMC Documentum 6 | 179 | 10 |
| Datum International – KnowledgeWorker 169 | 0 | 1 |
| EMC – Documentum 6 179 | 0 | 1 |
| IBM IBM Content Manager, FileNet P8 | 189 | 12 |
| Interwoven Interwoven Worksite (v8.3) and RecordsManager (v5.1) | 201 | 10 |
| IBM – IBM Content Manager, FileNet P8 189 | 0 | 1 |
| Interwoven – Interwoven Worksite (v8.3) and RecordsManager (v5.1) 201 | 0 | 1 |
| Microsoft Microsoft Office SharePoint Server 2007 for DRM | 211 | 10 |
| Morse plc Wisdom Product Suite (version 7) | 221 | 10 |
| Microsoft – Microsoft Office SharePoint Server 2007 for DRM 211 | 0 | 1 |
| Morse plc – Wisdom Product Suite (version 7) 221 | 0 | 1 |
| Objective Corporation Objective (version 7) | 231 | 10 |
| Open Text Open Text Records Management Portfolio | 241 | 16 |
| Objective Corporation – Objective (version 7) 231 | 0 | 1 |
| Open Text – Open Text Records Management Portfolio 241 | 0 | 1 |
| TOWER Software TRIM Context | 257 | 8 |
| Vignette Vignette Records Manager 7.2 | 265 | 10 |
| TOWER Software – TRIM Context 257 | 0 | 1 |
| Vignette – Vignette Records Manager 7.2 265 | 0 | 1 |
| Section 8: Vendor and Product Profiles | 275 | 36 |
| 80-20 Software | 277 | 1 |
| Section 8: Vendor and Product Profiles 275 | 0 | 1 |
| 80-20 Software 277 | 0 | 1 |
| Active Navigation | 278 | 1 |
| Adobe | 279 | 1 |
| Active Navigation 278 | 0 | 1 |
| Adobe 279 | 0 | 1 |
| Alfresco | 280 | 1 |
| Alliance Group | 281 | 1 |
| Alfresco 280 | 0 | 1 |
| Alliance Group 281 | 0 | 1 |
| Autonomy ZANTAZ | 282 | 2 |
| CA | 284 | 2 |
| Autonomy ZANTAZ 282 | 0 | 1 |
| CA 284 | 0 | 1 |
| Cimage | 286 | 1 |
| Convera | 287 | 2 |
| Cimage 286 | 0 | 1 |
| Section 8: Vendor and Product Profiles (continued) | 0 | 1 |
| Dexmar | 289 | 1 |
| Fabasoft AG | 290 | 1 |
| Convera 287 | 0 | 1 |
| Dexmar 289 | 0 | 1 |
| Fujitsu Software Corporation | 291 | 1 |
| Hyland Software | 292 | 1 |
| Fabasoft AG 290 | 0 | 1 |
| Fujitsu Software Corporation 291 | 0 | 1 |
| Hyperwave | 293 | 2 |
| IMR UK | 295 | 1 |
| Hyland Software 292 | 0 | 1 |
| Hyperwave 293 | 0 | 1 |
| InTechnology | 296 | 1 |
| Iron Mountain | 297 | 1 |
| IMR UK 295 | 0 | 1 |
| InTechnology 296 | 0 | 1 |
| Just Systems | 298 | 1 |
| Meridio | 299 | 2 |
| Iron Mountain 297 | 0 | 1 |
| Just Systems 298 | 0 | 1 |
| Mobius | 301 | 2 |
| Oracle | 303 | 2 |
| Meridio 299 | 0 | 1 |
| Mobius 301 | 0 | 1 |
| SAP | 305 | 1 |
| SAPERION | 306 | 1 |
| Oracle 303 | 0 | 1 |
| SAP 305 | 0 | 1 |
| Symantec | 307 | 1 |
| ZyLAB | 308 | 3 |
| SAPERION 306 | 0 | 1 |
| Symantec 307 | 0 | 1 |
| Section 9: Glossary | 311 | 14 |
| ZyLAB 308 | 0 | 1 |
| Section 9: Glossary 311 | 0 | 1 |