Report title: Servicer Evaluation: CitiMortgage Inc.
from S&P Credit Research
9498 word report published Mar 17, 2009

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Abstract: The rankings on CitiMortgage Inc. (CMI), an indirect wholly owned subsidiary of Citigroup Inc., are affirmed at STRONG as a residential mortgage servicer and residential subprime servicer. CMI continues to maintain sound controls and oversight within its servicing operation, and the company has made improvements in response to the challenging marketing conditions. A notable accomplishment was the successful conversion of its subprime portfolio, which was previously on a vendor-provided system, onto the company's proprietary servicing system. This change allowed CMI to better leverage the functionality of its internal system and reduced the costs associated with maintaining two separate technology environments. The company also redesigned and augmented aspects of its training program in key areas affecting customer service and collections. These

Brief Excerpt: RESEARCH Ratings Definitions Servicer Evaluation: CitiMortgage Inc. Publication date: 17-Mar-2009 Servicer Analysts: Steven Frie, New York (1) 212-438-2458; steven_frie@standardandpoors.com Gregg Moskowitz, New York (1) 212-438-1838;...

Report Type: Full Report
Ticker: 16010Z
Issuer: CitiMortgage Inc.
GICS: Thrifts & Mortgage Finance (40102010)
Sector: Asset-Backed Securities, Financial Institutions, Global Issuers, Residential MBS, Servicer Evaluations, Structured Finance
Country: United States
Region: United States
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