Forrester
Forrester Forrester Research identifies and analyzes emerging trends in technology and their impact on business. Forrester provides companies with rigorous research, practical ideas, and objective guidance to help them thrive on technology change. Research topics include Automotive, Financial Services, Healthcare, IT Security and Spending, and Media and Entertainment, to name a few.
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Month of 2009-04-01:
Name Date
Vive La Difference! Use Social Technographics® To Understand Tech Buyers And Adapt Global Marketing To Local Differences Vive La Difference! Use Social Technographics® To Understand Tech Buyers And Adapt Global Marketing To Local Differences 2009-04-30
Case Study: Black & Decker Fuses eLearning And Traditional Methods To Achieve Learning Goals Case Study: Black & Decker Fuses eLearning And Traditional Methods To Achieve Learning Goals 2009-04-30
Headquarters Forrester Research, Inc., ### Technology Square, Cambridge, MA ##### USA Tel: +# ###.###.#### · Fax: +# ###.###.#### · www.forrester.com For Information & Knowledge Management Professionals ExECUTIvE SUMMARy Successful Black & Decker sales staff need a combination of
LotusLive Drives Knowledge Continuity For Cross-Organizational Collaboration LotusLive Drives Knowledge Continuity For Cross-Organizational Collaboration 2009-04-30
Headquarters Forrester Research, Inc., ### Technology Square, Cambridge, MA ##### USA Tel: +# ###.###.#### · Fax: +# ###.###.#### · www.forrester.com For Information & Knowledge Management Professionals ExECUTIvE SUMMARy Investment in collaboration software within the enterprise continues to
Programs, Not Projects, Deliver Business Value Programs, Not Projects, Deliver Business Value 2009-04-30
Headquarters Forrester Research, Inc., ### Technology Square, Cambridge, MA ##### USA Tel: +# ###.###.#### · Fax: +# ###.###.#### · www.forrester.com For CIOs ExECUTIvE SUMMARy CIOs have been searching for ways to measure, improve, and communicate the
Market Overview: Security Information Management (SIM) Market Overview: Security Information Management (SIM) 2009-04-30
Making Leaders Successful Every Day April ##, #### Market Overview: Security Information Management (SIM) by John Kindervag and Andrew Jaquith for Security & Risk Professionals © ####, Forrester Research, Inc. All rights reserved. Unauthorized reproduction is strictly prohibited. Information is based on
Knocking The NOC: Enter The New Operations Center Knocking The NOC: Enter The New Operations Center 2009-04-30
Making Leaders Successful Every Day April ##, #### Knocking The NOC: Enter The New Operations Center by Glenn O#;Donnell for IT Infrastructure & Operations Professionals © ####, Forrester Research, Inc. All rights reserved. Unauthorized reproduction is strictly prohibited. Information is based
Oracle's Purchase Of Sun Changes Everything Oracle 2009-04-29
Using Social Applications In Ad Campaigns Using Social Applications In Ad Campaigns 2009-04-29
Headquarters Forrester Research, Inc., ### Technology Square, Cambridge, MA ##### USA Tel: +# ###.###.#### · Fax: +# ###.###.#### · www.forrester.com For Interactive Marketing Professionals ExECUTIvE SUMMARy The majority of marketing budgets go to advertising, and there
Market Momentum: Green IT 2008 Market Momentum: Green IT 2008 2009-04-29
Headquarters Forrester Research, Inc., ### Technology Square, Cambridge, MA ##### USA Tel: +# ###.###.#### · Fax: +# ###.###.#### · www.forrester.com For Vendor Strategy Professionals ExECUTIVE SUMMARy We reviewed the sustainability-related activities of ## leading IT
Trends 2009: US Online Retail Trends 2009: US Online Retail 2009-04-29
Headquarters Forrester Research, Inc., ### Technology Square, Cambridge, MA ##### USA Tel: +# ###.###.#### · Fax: +# ###.###.#### · www.forrester.com For eBusiness & Channel Strategy Professionals Includes data from Consumer Technographics® ExECUTIvE SUMMARy While consumer-facing companies
Topic Overview: Governance, Risk, And Compliance Topic Overview: Governance, Risk, And Compliance 2009-04-29
Making Leaders Successful Every Day April ##, #### Topic Overview: Governance, Risk, And Compliance by Chris McClean for Security & Risk Professionals © ####, Forrester Research, Inc. All rights reserved. Unauthorized reproduction is strictly prohibited. Information is based on best available resources
Case Study: Harland Clarke Turns To Corporate Objectives For Defining Security Metrics Case Study: Harland Clarke Turns To Corporate Objectives For Defining Security Metrics 2009-04-29
Headquarters Forrester Research, Inc., ### Technology Square, Cambridge, MA ##### USA Tel: +# ###.###.#### · Fax: +# ###.###.#### · www.forrester.com For Security & Risk Professionals ExECUTIvE SUMMARy John Petrie at Harland Clarke was lucky to report directly
Case Study: DTCC Implements A Process-Based Approach To Security Metrics Case Study: DTCC Implements A Process-Based Approach To Security Metrics 2009-04-29
Headquarters Forrester Research, Inc., ### Technology Square, Cambridge, MA ##### USA Tel: +# ###.###.#### · Fax: +# ###.###.#### · www.forrester.com For Security & Risk Professionals ExECUTIvE SUMMARy Jim Routh at DTCC took a unique approach in developing
Social Media Playtime Is Over: How Brands Must Focus In A Recession Social Media Playtime Is Over: How Brands Must Focus In A Recession 2009-04-28
How US Consumers Research Retirement How US Consumers Research Retirement 2009-04-28
Headquarters Forrester Research, Inc., ### Technology Square, Cambridge, MA ##### USA Tel: +# ###.###.#### · Fax: +# ###.###.#### · www.forrester.com For eBusiness & Channel Strategy Professionals Includes data from Consumer Technographics® ExECUTIvE SUMMARy Less than half of
The Relevance Of Today's PC Services Is Waning The Relevance Of Today 2009-04-28
Headquarters Forrester Research, Inc., ### Technology Square, Cambridge, MA ##### USA Tel: +# ###.###.#### · Fax: +# ###.###.#### · www.forrester.com For Consumer Product Strategy Professionals Includes data from Consumer Technographics® ExECUTIvE SUMMARy There is great opportunity
Do You Know Your IT Cost Of Goods Sold? Do You Know Your IT Cost Of Goods Sold? 2009-04-28
Headquarters Forrester Research, Inc., ### Technology Square, Cambridge, MA ##### USA Tel: +# ###.###.#### · Fax: +# ###.###.#### · www.forrester.com For CIOs ExECUTIvE SUMMARy As IT has become more pervasive in most organizations, it has migrated
Pharmaceutical Industry Trends Drive EA Pharmaceutical Industry Trends Drive EA 2009-04-28
Making Leaders Successful Every Day April ##, #### Pharmaceutical Industry Trends Drive EA by Henry Peyret for Enterprise Architecture Professionals © ####, Forrester Research, Inc. All rights reserved. Unauthorized reproduction is strictly prohibited. Information is based on best available resources. Opinions
Inquiry Spotlight: Network Monitoring And Management, Q1 2009 Inquiry Spotlight: Network Monitoring And Management, Q1 2009 2009-04-28
Headquarters Forrester Research, Inc., ### Technology Square, Cambridge, MA ##### USA Tel: +# ###.###.#### · Fax: +# ###.###.#### · www.forrester.com For IT Infrastructure & Operations Professionals ExECUTIvE SUMMARy Despite being one of the most mature domains of
The Battle For The Browser In A Web-Based World The Battle For The Browser In A Web-Based World 2009-04-28
Headquarters Forrester Research, Inc., ### Technology Square, Cambridge, MA ##### USA Tel: +# ###.###.#### · Fax: +# ###.###.#### · www.forrester.com For Information & Knowledge Management Professionals ExECUTIvE SUMMARy Microsoft#;s Internet Explorer still dominates the desktop browser
Technology Populism Shapes The Collaboration Vendor Landscape Technology Populism Shapes The Collaboration Vendor Landscape 2009-04-28
Making Leaders Successful Every Day April ##, #### Technology Populism Shapes The Collaboration Vendor Landscape by TJ Keitt for Vendor Strategy Professionals © ####, Forrester Research, Inc. All rights reserved. Unauthorized reproduction is strictly prohibited. Information is based on best available
Accenture Provides Truly Integrated M&A Services, Backed By Strong Industry Expertise Accenture Provides Truly Integrated M&A Services, Backed By Strong Industry Expertise 2009-04-27
Headquarters Forrester Research, Inc., ### Technology Square, Cambridge, MA ##### USA Tel: +# ###.###.#### · Fax: +# ###.###.#### · www.forrester.com For Vendor Strategy Professionals ExECUT I V E S U M MA Ry Accenture#;s mergers
Siemens IT Solutions And Services Evolves A Strong IT-Based M&A Services Proposition Siemens IT Solutions And Services Evolves A Strong IT-Based M&A Services Proposition 2009-04-27
Headquarters Forrester Research, Inc., ### Technology Square, Cambridge, MA ##### USA Tel: +# ###.###.#### · Fax: +# ###.###.#### · www.forrester.com For Vendor Strategy Professionals ExECUT I V E S U M MA Ry Siemens IT Solutions
IBM Offers A Broad M&A Services Portfolio With Strong Integration Capabilities IBM Offers A Broad M&A Services Portfolio With Strong Integration Capabilities 2009-04-27
Headquarters Forrester Research, Inc., ### Technology Square, Cambridge, MA ##### USA Tel: +# ###.###.#### · Fax: +# ###.###.#### · www.forrester.com For Vendor Strategy Professionals ExECUT I V E S U M MA Ry IBM Global Business
Deloitte Offers A Strong Globally Integrated Services Portfolio For Complex M&A Deloitte Offers A Strong Globally Integrated Services Portfolio For Complex M&A 2009-04-27
Headquarters Forrester Research, Inc., ### Technology Square, Cambridge, MA ##### USA Tel: +# ###.###.#### · Fax: +# ###.###.#### · www.forrester.com For Vendor Strategy Professionals ExECUT I V E S U M MA Ry Deloitte provides a
Best Practices: Customer Onboarding Best Practices: Customer Onboarding 2009-04-27
Making Leaders Successful Every Day April ##, #### | Updated: May #, #### Best Practices: Customer Onboarding by Craig Le Clair for Business Process & Applications Professionals © ####, Forrester Research, Inc. All rights reserved. Unauthorized reproduction is strictly prohibited. Information is based
Making iPhone Work In The Enterprise Making iPhone Work In The Enterprise 2009-04-27
Digital Camera Purchasing Criteria In A Slow Market Digital Camera Purchasing Criteria In A Slow Market 2009-04-27
Headquarters Forrester Research, Inc., ### Technology Square, Cambridge, MA ##### USA Tel: +# ###.###.#### · Fax: +# ###.###.#### · www.forrester.com For Consumer Product Strategy Professionals ExECUTIvE SUMMARy Digital cameras, like many other electronic consumer goods, will
The Future Of The Social Web The Future Of The Social Web 2009-04-27
Making Leaders Successful Every Day April ##, #### The Future Of The Social Web by Jeremiah Owyang for Interactive Marketing Professionals © ####, Forrester Research, Inc. All rights reserved. Unauthorized reproduction is strictly prohibited. Information is based on best available resources
Industry Experts Weigh In On Healthcare Reform Industry Experts Weigh In On Healthcare Reform 2009-04-27
Headquarters Forrester Research, Inc., ### Technology Square, Cambridge, MA ##### USA Tel: +# ###.###.#### · Fax: +# ###.###.#### · www.forrester.com For Customer Experience Professionals ExECUTIvE SUMMARy Forrester recently attended H.I.L. Forum#;s Transforming Healthcare
The Forrester Wave™: Mobile Device Management Solutions, Q2 2009 The Forrester Wave™: Mobile Device Management Solutions, Q2 2009 2009-04-27
Making Leaders Successful Every Day April ##, #### The Forrester WaveTM: Mobile Device Management Solutions, Q# #### by Benjamin Gray for IT Infrastructure & Operations Professionals © ####, Forrester Research, Inc. All rights reserved. Unauthorized reproduction is strictly prohibited. Information is based
Searching For eDiscovery Cost Control Searching For eDiscovery Cost Control 2009-04-27
Making Leaders Successful Every Day April ##, #### Searching For eDiscovery Cost Control by Brian W. Hill and Leslie Owens for Information & Knowledge Management Professionals © ####, Forrester Research, Inc. All rights reserved. Unauthorized reproduction is strictly prohibited. Information is based
Vive La Difference In B2B Buyer Behavior Vive La Difference In B2B Buyer Behavior 2009-04-24
Making Leaders Successful Every Day April ##, #### Vive La Difference In B#B Buyer Behavior by Jennifer Belissent, Ph.D. for Technology Product Management And Marketing Professionals © ####, Forrester Research, Inc. All rights reserved. Unauthorized reproduction is strictly prohibited. Information
Mobile Internet In Europe: Anticipating The Off-Portal Era Mobile Internet In Europe: Anticipating The Off-Portal Era 2009-04-24
Strategies To Cut Application Costs And Increase Productivity Using Application Mining Tools Strategies To Cut Application Costs And Increase Productivity Using Application Mining Tools 2009-04-24
Making Leaders Successful Every Day April ##, #### | Updated: July #, #### Strategies To Cut Application Costs And Increase Productivity Using Application Mining Tools by Phil Murphy for Application Development & Program Management Professionals © ####, Forrester Research, Inc. All rights reserved
The Down Economy Pushes B2B Digital Tactics Ahead The Down Economy Pushes B2B Digital Tactics Ahead 2009-04-24
Making Leaders Successful Every Day April ##, #### The Down Economy Pushes B#B Digital Tactics Ahead by Laura Ramos for Technology Product Marketing And Management Professionals © ####, Forrester Research, Inc. All rights reserved. Unauthorized reproduction is strictly prohibited. Information is
New Business Models Emerge For Telcos New Business Models Emerge For Telcos 2009-04-24
Making Leaders Successful Every Day April ##, #### New Business Models Emerge For Telcos by Mike Cansfield for Vendor Strategy Professionals © ####, Forrester Research, Inc. All rights reserved. Unauthorized reproduction is strictly prohibited. Information is based on best available resources
B2B Marketers' 2009 Budget Trends B2B Marketers 2009-04-24
Making Leaders Successful Every Day April ##, #### B#B Marketers#;#### Budget Trends by Laura Ramos for Technology Product Marketing And Management Professionals © ####, Forrester Research, Inc. All rights reserved. Unauthorized reproduction is strictly prohibited. Information is based on best
Banks Should Change Their Service Provider Requirements Based On A Value Road Map Banks Should Change Their Service Provider Requirements Based On A Value Road Map 2009-04-24
Headquarters Forrester Research, Inc., ### Technology Square, Cambridge, MA ##### USA Tel: +# ###.###.#### · Fax: +# ###.###.#### · www.forrester.com For Sourcing & Vendor Management Professionals ExECUTIVE SUMMARy As sourcing models buckle under market pressure, sourcing leaders
Market Overview: Green IT Services Market Overview: Green IT Services 2009-04-24
Making Leaders Successful Every Day April ##, #### Market Overview: Green IT Services by Christopher Mines for Vendor Strategy Professionals © ####, Forrester Research, Inc. All rights reserved. Unauthorized reproduction is strictly prohibited. Information is based on best available resources. Opinions
Inquiry Spotlight: Banks' Key Outsourcing Questions Inquiry Spotlight: Banks 2009-04-24
Headquarters Forrester Research, Inc., ### Technology Square, Cambridge, MA ##### USA Tel: +# ###.###.#### · Fax: +# ###.###.#### · www.forrester.com For Sourcing & Vendor Management Professionals ExECUTIVE SUMMARy Forrester has noticed an increase in outsourcing questions from
The State Of Customer Experience, 2009 The State Of Customer Experience, 2009 2009-04-24
Making Leaders Successful Every Day April ##, #### The State Of Customer Experience, #### by Bruce D. Temkin for Customer Experience Professionals © ####, Forrester Research, Inc. All rights reserved. Unauthorized reproduction is strictly prohibited. Information is based on best available
Forrester's Best Practices Framework For Adopting PLM In Services Organizations Forrester 2009-04-23
The Benefits Of Pursuing An Environmentally And Socially Responsible Consumer Product Strategy The Benefits Of Pursuing An Environmentally And Socially Responsible Consumer Product Strategy 2009-04-23
Security And Data Management: What The Global eCommerce Leader Needs To Know Security And Data Management: What The Global eCommerce Leader Needs To Know 2009-04-23
Headquarters Forrester Research, Inc., ### Technology Square, Cambridge, MA ##### USA Tel: +# ###.###.#### · Fax: +# ###.###.#### · www.forrester.com For eBusiness & Channel Strategy Professionals Includes data from Business Data Services and Consumer Technographics® ExECUTIvE SUMMARy
Filling The Store Labor Productivity Gap Filling The Store Labor Productivity Gap 2009-04-23
Making Leaders Successful Every Day April ##, #### Filling The Store Labor Productivity Gap by George Lawrie for Business Process & Applications Professionals © ####, Forrester Research, Inc. All rights reserved. Unauthorized reproduction is strictly prohibited. Information is based on best available
The Real Problem Of Counting Virtual Licenses The Real Problem Of Counting Virtual Licenses 2009-04-23
Headquarters Forrester Research, Inc., ### Technology Square, Cambridge, MA ##### USA Tel: +# ###.###.#### · Fax: +# ###.###.#### · www.forrester.com For Sourcing & Vendor Management Professionals ExECUTIVE SUMMARy Software license agreements that vendors created and buyers accepted
Inquiry Spotlight: UC IVR And IP Contact Centers, Q2 2009 Inquiry Spotlight: UC IVR And IP Contact Centers, Q2 2009 2009-04-23
Headquarters Forrester Research, Inc., ### Technology Square, Cambridge, MA ##### USA Tel: +# ###.###.#### · Fax: +# ###.###.#### · www.forrester.com For IT Infrastructure & Operations Professionals ExECUTIvE SUMMARy The landscape for unified communications (UC), interactive voice response
Function Points And Application Outsourcing Function Points And Application Outsourcing 2009-04-23
Headquarters Forrester Research, Inc., ### Technology Square, Cambridge, MA ##### USA Tel: +# ###.###.#### · Fax: +# ###.###.#### · www.forrester.com For Sourcing & Vendor Management Professionals ExECUTIVE SUMMARy Services buyers increasingly look for a standard, unambiguous way
The POST Method: A Systematic Approach To Mobile Strategy The POST Method: A Systematic Approach To Mobile Strategy 2009-04-22
Japanese Social Technographics® Revealed Japanese Social Technographics® Revealed 2009-04-22
Headquarters Forrester Research, Inc., ### Technology Square, Cambridge, MA ##### USA Tel: +# ###.###.#### · Fax: +# ###.###.#### · www.forrester.com For Marketing Leadership Professionals Includes data from Consumer Technographics® ExECUTIvE SUMMARy Social media is now mainstream
Oracle's Sun Acquisition Is A Game Changer Oracle 2009-04-22
Headquarters Forrester Research, Inc., ### Technology Square, Cambridge, MA ##### USA Tel: +# ###.###.#### · Fax: +# ###.###.#### · www.forrester.com For Vendor Strategy Professionals ExECUTIVE SUMMARy Oracle has pulled off a series of aggressive acquisitions over
Market Overview: IT Security In 2009 Market Overview: IT Security In 2009 2009-04-22
Making Leaders Successful Every Day April ##, #### | Updated: May ##, #### Market Overview: IT Security In #### by Jonathan Penn for Vendor Strategy Professionals © ####, Forrester Research, Inc. All rights reserved. Unauthorized reproduction is strictly prohibited. Information is based
Get Serious About Informal Learning Get Serious About Informal Learning 2009-04-22
Headquarters Forrester Research, Inc., ### Technology Square, Cambridge, MA ##### USA Tel: +# ###.###.#### · Fax: +# ###.###.#### · www.forrester.com For Information & Knowledge Management Professionals ExECUTIvE SUMMARy Formal learning works for ##% of learning needs, while
Forrester's Partner-Type Taxonomy: Lingua Franca For A New Era Forrester 2009-04-22
Making Leaders Successful Every Day April ##, #### Forrester#;s Partner-Type Taxonomy: Lingua Franca For A New Era by Peter O#;Neill for Vendor Strategy Professionals © ####, Forrester Research, Inc. All rights reserved. Unauthorized reproduction is strictly prohibited. Information
Operational Intelligence Builds On Event Processing Operational Intelligence Builds On Event Processing 2009-04-21
Harness The Power Of Your Business Analysts Harness The Power Of Your Business Analysts 2009-04-21
Q&A: Consolidating Linux Workloads On System Z Q&A: Consolidating Linux Workloads On System Z 2009-04-21
Headquarters Forrester Research, Inc., ### Technology Square, Cambridge, MA ##### USA Tel: +# ###.###.#### · Fax: +# ###.###.#### · www.forrester.com For IT Infrastructure & Operations Professionals ExECUTIvE SUMMARy Transitioning Linux workloads to run on a System Z
Inquiry Spotlight: Cloud Computing, Q2 2009 Inquiry Spotlight: Cloud Computing, Q2 2009 2009-04-21
Headquarters Forrester Research, Inc., ### Technology Square, Cambridge, MA ##### USA Tel: +# ###.###.#### · Fax: +# ###.###.#### · www.forrester.com For IT Infrastructure & Operations Professionals ExECUTIvE SUMMARy Over the past year it has been nearly impossible
Segmenting Consumers By Technology Preference Segmenting Consumers By Technology Preference 2009-04-20
Making Leaders Successful Every Day April ##, #### Segmenting Consumers By Technology Preference by Jacqueline Anderson for Consumer Market Research Professionals © ####, Forrester Research, Inc. All rights reserved. Unauthorized reproduction is strictly prohibited. Information is based on best available resources
How To Create A Social Application For Life Sciences Without Getting Fired How To Create A Social Application For Life Sciences Without Getting Fired 2009-04-20
Making Leaders Successful Every Day April ##, #### How To Create A Social Application For Life Sciences Without Getting Fired by Josh Bernoff for Interactive Marketing Professionals © ####, Forrester Research, Inc. All rights reserved. Unauthorized reproduction is strictly prohibited. Information
Case Study: Eastman Kodak Company Takes A Tiered-Risk Approach To Security Metrics Case Study: Eastman Kodak Company Takes A Tiered-Risk Approach To Security Metrics 2009-04-20
Headquarters Forrester Research, Inc., ### Technology Square, Cambridge, MA ##### USA Tel: +# ###.###.#### · Fax: +# ###.###.#### · www.forrester.com For Security & Risk Professionals ExECUTIvE SUMMARy Eastman Kodak#;s matrixed organizational structure enables its business units
Q&A: PC Encryption Q&A: PC Encryption 2009-04-20
Headquarters Forrester Research, Inc., ### Technology Square, Cambridge, MA ##### USA Tel: +# ###.###.#### · Fax: +# ###.###.#### · www.forrester.com For IT Infrastructure & Operations Professionals ExECUTIvE SUMMARy The slew of privacy regulations and publicly disclosed data
The Role Of The PMO In Maturing Governance In The IT Life Cycle The Role Of The PMO In Maturing Governance In The IT Life Cycle 2009-04-17
Best And Worst Of B2C Site Design, 2009 Best And Worst Of B2C Site Design, 2009 2009-04-17
Capacity Management In A Virtual World Capacity Management In A Virtual World 2009-04-17
Making Leaders Successful Every Day April ##, #### | Updated: April ##, #### Capacity Management In A Virtual World by Jean-Pierre Garbani for Vendor Strategy Professionals © ####, Forrester Research, Inc. All rights reserved. Unauthorized reproduction is strictly prohibited. Information is
Align Green Storage With Overall Efficiency Align Green Storage With Overall Efficiency 2009-04-17
Making Leaders Successful Every Day April ##, #### Align Green Storage With Overall Efficiency by Andrew Reichman for IT Infrastructure & Operations Professionals © ####, Forrester Research, Inc. All rights reserved. Unauthorized reproduction is strictly prohibited. Information is based on best available
Hosted Identity Is Real — Are You Ready For It? Hosted Identity Is Real — Are You Ready For It? 2009-04-17
Making Leaders Successful Every Day April ##, #### | Updated: July #, #### Hosted Identity Is Real -- Are You Ready For It? by Andras Cser for Security & Risk Professionals © ####, Forrester Research, Inc. All rights reserved. Unauthorized reproduction is strictly prohibited
Customer Experience Index 2008 Snapshot: PC Manufacturers Customer Experience Index 2008 Snapshot: PC Manufacturers 2009-04-17
Headquarters Forrester Research, Inc., ### Technology Square, Cambridge, MA ##### USA Tel: +# ###.###.#### · Fax: +# ###.###.#### · www.forrester.com For Customer Experience Professionals Includes data from Consumer Technographics® ExECUTIvE SUMMARy Forrester asked nearly #,###
European Green Shoppers Unveiled European Green Shoppers Unveiled 2009-04-17
Making Leaders Successful Every Day April ##, #### European Green Shoppers Unveiled by Lauriane Camus for eBusiness & Channel Strategy Professionals © ####, Forrester Research, Inc. All rights reserved. Unauthorized reproduction is strictly prohibited. Information is based on best available resources. Opinions
Watch Out For The Landmine Of B2B Online Research Watch Out For The Landmine Of B2B Online Research 2009-04-17
Making Leaders Successful Every Day April ##, #### Watch Out For The Landmine Of B#B Online Research by Brad Bortner for B#B Market Research Professionals © ####, Forrester Research, Inc. All rights reserved. Unauthorized reproduction is strictly prohibited. Information is based
Microsoft Moves Dynamics Forward With New Releases And Simplified Pricing Strategies Microsoft Moves Dynamics Forward With New Releases And Simplified Pricing Strategies 2009-04-17
Making Leaders Successful Every Day April ##, #### Microsoft Moves Dynamics Forward With New Releases And Simplified Pricing Strategies by R"Ray"Wang for Business Process & Applications Professionals © ####, Forrester Research, Inc. All rights reserved. Unauthorized reproduction is strictly prohibited
Case Study: How Wyeth Upgraded Its B2B Operations To Support A Global ERP Strategy Case Study: How Wyeth Upgraded Its B2B Operations To Support A Global ERP Strategy 2009-04-17
Headquarters Forrester Research, Inc., ### Technology Square, Cambridge, MA ##### USA Tel: +# ###.###.#### · Fax: +# ###.###.#### · www.forrester.com For Enterprise Architecture Professionals ExECUTIvE SUMMARy Wyeth Pharmaceuticals recently completed a major upgrade to its business
The Forrester Wave™: Content Security Suites, Q2 2009 The Forrester Wave™: Content Security Suites, Q2 2009 2009-04-16
Making Leaders Successful Every Day April ##, #### | Updated: April ##, #### The Forrester WaveTM: Content Security Suites, Q# #### by Chenxi Wang, Ph.D. for Security & Risk Professionals © ####, Forrester Research, Inc. All rights reserved. Unauthorized reproduction is strictly
Emerging Outsourcing Models Require New Sourcing Tactics Emerging Outsourcing Models Require New Sourcing Tactics 2009-04-16
Making Leaders Successful Every Day April ##, #### Emerging Outsourcing Models Require New Sourcing Tactics by Bill Martorelli for Sourcing & Vendor Management Professionals © ####, Forrester Research, Inc. All rights reserved. Unauthorized reproduction is strictly prohibited. Information is based on best
Gaining Executive-Level Access Gaining Executive-Level Access 2009-04-16
Headquarters Forrester Research, Inc., ### Technology Square, Cambridge, MA ##### USA Tel: +# ###.###.#### · Fax: +# ###.###.#### · www.forrester.com For Technology Product Management & Marketing Professionals Client Choice topic ExECUT I v E S U M
The Social Tools Consumers Want From Their Favorite Brands The Social Tools Consumers Want From Their Favorite Brands 2009-04-16
Headquarters Forrester Research, Inc., ### Technology Square, Cambridge, MA ##### USA Tel: +# ###.###.#### · Fax: +# ###.###.#### · www.forrester.com For Interactive Marketing Professionals Includes data from Consumer Technographics® ExECUTIvE SUMMARy More than half of online
How Spanish Consumers Use Banking Channels How Spanish Consumers Use Banking Channels 2009-04-16
Headquarters Forrester Research, Inc., ### Technology Square, Cambridge, MA ##### USA Tel: +# ###.###.#### · Fax: +# ###.###.#### · www.forrester.com For eBusiness & Channel Strategy Professionals Includes data from Consumer Technographics® ExECUTIvE SUMMARy Age and Internet access
Inquiry Spotlight: Mobile Device Management, Q2 2009 Inquiry Spotlight: Mobile Device Management, Q2 2009 2009-04-16
Headquarters Forrester Research, Inc., ### Technology Square, Cambridge, MA ##### USA Tel: +# ###.###.#### · Fax: +# ###.###.#### · www.forrester.com For IT Infrastructure & Operations Professionals ExECUTIvE SUMMARy As businesses embrace mobility, IT operations professionals must decide
The Forrester Wave™: Web Filtering, Q2 2009 The Forrester Wave™: Web Filtering, Q2 2009 2009-04-16
Making Leaders Successful Every Day April ##, #### | Updated: April ##, #### The Forrester WaveTM: Web Filtering, Q# #### by Chenxi Wang, Ph.D. for Security & Risk Professionals © ####, Forrester Research, Inc. All rights reserved. Unauthorized reproduction is strictly prohibited
The Forrester Wave™: Email Filtering, Q2 2009 The Forrester Wave™: Email Filtering, Q2 2009 2009-04-16
Making Leaders Successful Every Day April ##, #### | Updated: April ##, #### The Forrester WaveTM: Email Filtering, Q# #### by Chenxi Wang, Ph.D. for Security & Risk Professionals © ####, Forrester Research, Inc. All rights reserved. Unauthorized reproduction is strictly prohibited
Identity And Access Management Adoption In Europe: 2008 Identity And Access Management Adoption In Europe: 2008 2009-04-16
Headquarters Forrester Research, Inc., ### Technology Square, Cambridge, MA ##### USA Tel: +# ###.###.#### · Fax: +# ###.###.#### · www.forrester.com For Security & Risk Professionals Includes data from Business Data Services ExECUTIvE SUMMARy Interest in and adoption
Building Best-In-Class eBusiness Teams Building Best-In-Class eBusiness Teams 2009-04-15
Making Leaders Successful Every Day April ##, #### Building Best-In-Class eBusiness Teams by Carrie Johnson and Elizabeth Davis for eBusiness & Channel Strategy Professionals © ####, Forrester Research, Inc. All rights reserved. Unauthorized reproduction is strictly prohibited. Information is based
Best Practices: Software Development Processes Best Practices: Software Development Processes 2009-04-15
Making Leaders Successful Every Day April ##, #### Best Practices: Software Development Processes by Dave West for Application Development & Program Management Professionals © ####, Forrester Research, Inc. All rights reserved. Unauthorized reproduction is strictly prohibited. Information is based on best available
Programs, Not Projects, Deliver Value Programs, Not Projects, Deliver Value 2009-04-15
The ROI Of CRM App Upgrades: Is 2009 The Right Time To Make The Move? The ROI Of CRM App Upgrades: Is 2009 The Right Time To Make The Move? 2009-04-15
Role Profile: The Chief Information Security Officer Role Profile: The Chief Information Security Officer 2009-04-15
Making Leaders Successful Every Day April ##, #### Role Profile: The Chief Information Security Officer by Emily Van Metre and Eric G. Brown for Technology Product Management & Marketing Professionals © ####, Forrester Research, Inc. All rights reserved. Unauthorized reproduction is strictly
Deputize End-User Developers To Deliver Business Agility And Reduce Costs Deputize End-User Developers To Deliver Business Agility And Reduce Costs 2009-04-15
Making Leaders Successful Every Day April ##, #### Deputize End-User Developers To Deliver Business Agility And Reduce Costs by Mike Gualtieri for Application Development & Program Management Professionals © ####, Forrester Research, Inc. All rights reserved. Unauthorized reproduction is strictly prohibited
Just Do It: Modernize Your Requirements Practices Just Do It: Modernize Your Requirements Practices 2009-04-15
Making Leaders Successful Every Day April ##, #### Just Do It: Modernize Your Requirements Practices by Dave West and Mary Gerush for Application Development & Program Management Professionals © ####, Forrester Research, Inc. All rights reserved. Unauthorized reproduction is strictly prohibited. Information
Case Study: Cynergy Employs Developer-Designers To Harness The Power Of RIAs Case Study: Cynergy Employs Developer-Designers To Harness The Power Of RIAs 2009-04-15
Headquarters Forrester Research, Inc., ### Technology Square, Cambridge, MA ##### USA Tel: +# ###.###.#### · Fax: +# ###.###.#### · www.forrester.com For Application Development & Program Management Professionals ExECUTIvE SUMMARy With the advent of rich Internet applications (RIAs
Fiscal Stimulus Programs Present Opportunity, Not A Gold Mine Fiscal Stimulus Programs Present Opportunity, Not A Gold Mine 2009-04-14
EA Meets Agile: Harmony Or Horror? EA Meets Agile: Harmony Or Horror? 2009-04-14
Selecting Vendor Management Systems: Differentiating Criteria Selecting Vendor Management Systems: Differentiating Criteria 2009-04-14
Making Leaders Successful Every Day April ##, #### Selecting Vendor Management Systems: Differentiating Criteria by Patrick Connaughton for Sourcing & Vendor Management Professionals © ####, Forrester Research, Inc. All rights reserved. Unauthorized reproduction is strictly prohibited. Information is based on best available
Best And Worst Of B2C Site Design, 2009 Best And Worst Of B2C Site Design, 2009 2009-04-14
Making Leaders Successful Every Day April ##, #### Best And Worst Of B#C Site Design, #### by Adele Sage for Customer Experience Professionals © ####, Forrester Research, Inc. All rights reserved. Unauthorized reproduction is strictly prohibited. Information is based on best
Get Ready For Windows 7 Get Ready For Windows 7 2009-04-14
Headquarters Forrester Research, Inc., ### Technology Square, Cambridge, MA ##### USA Tel: +# ###.###.#### · Fax: +# ###.###.#### · www.forrester.com For IT Infrastructure & Operations Professionals ExECUTIvE SUMMARy Windows # is slated for release within the next
Are Open Source Hypervisors Viable For You? Are Open Source Hypervisors Viable For You? 2009-04-14
Headquarters Forrester Research, Inc., ### Technology Square, Cambridge, MA ##### USA Tel: +# ###.###.#### · Fax: +# ###.###.#### · www.forrester.com For IT Infrastructure & Operations Professionals Includes data from Business Data Services ExECUTIvE SUMMARy The open source
The Experiences That Satisfy Consumers, 2009 The Experiences That Satisfy Consumers, 2009 2009-04-14
Making Leaders Successful Every Day April ##, #### The Experiences That Satisfy Consumers, #### by Bruce D. Temkin for Customer Experience Professionals © ####, Forrester Research, Inc. All rights reserved. Unauthorized reproduction is strictly prohibited. Information is based on best available
Uncovering The Hidden Costs Of Sales Support Uncovering The Hidden Costs Of Sales Support 2009-04-13
Making Leaders Successful Every Day April ##, #### | Updated: April ##, #### Uncovering The Hidden Costs Of Sales Support by Scott Santucci for Technology Product Management & Marketing Professionals © ####, Forrester Research, Inc. All rights reserved. Unauthorized reproduction is strictly prohibited
What Airline Passengers Value — And What Airline eBusiness Professionals Need To Do About It What Airline Passengers Value — And What Airline eBusiness Professionals Need To Do About It 2009-04-13
Making Leaders Successful Every Day April ##, #### What Airline Passengers Value-- And What Airline eBusiness Professionals Need To Do About It by Henry H. Harteveldt and Elizabeth Stark for eBusiness And Channel Strategy Professionals © ####, Forrester Research, Inc. All
Hybrid Testing Centers Of Excellence Hybrid Testing Centers Of Excellence 2009-04-13
Headquarters Forrester Research, Inc., ### Technology Square, Cambridge, MA ##### USA Tel: +# ###.###.#### · Fax: +# ###.###.#### · www.forrester.com For Application Development & Program Management Professionals ExECUTIvE SUMMARy As outsourcing increasingly becomes a regular occurrence in
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