IT Infrastructure & Operations Professionals Includes a Forrester TechRadar? EXECUTIVE SUMMARY Today...how and where they work. As mobile networks become more ubiquitous...control over all mobile assets. As our TechRadar analysis shows, hardware...with new wireless standards, such as ###.##n and WiMAX, and

the majority of enterprises towards a mixed approach to telecom services...right.? ? Most large firms have a prime tier-one service provider...Usually, these firms contract with a tier-one network operator for...companies buy telecom services regionally. A growing phenomenon witnessed by Forrester

IT Infrastructure & Operations Professionals Includes a Forrester Wave? EXECUTIVE SUMMARY Forrester...market EMC continues to have a very competitive VTL. Quantum shows...Quantum shows substantial promise with a VTL that supports both pre...of the strongest product strategies as it transforms itself into a heterogeneous data protection vendor. Sun

technical, domain, and industry. Finding a consultant with one of these...mind getting all three in a single package. So how should...they rely heavily on both a provider?s experience in their...s experience in their industry as well as domain knowledge, the expertise in

Marketing Professionals EXECUTIVE SUMMARY Optimizing a site for good rankings within...related content, simple navigation, and a site experience that is worth...seeking small fixes before mandating a site overhaul. SEARCH ENGINE OPTIMIZATION...search engine optimization (SEO) ? developing a site?s content and architecture

complex event processing (CEP) is a natural extension of IT activities...point of view) exist, such as those that are directly emitted...they are used to run a business. The result? IT will...August ####, Forrester defined CEP as follows: Complex event processing automatically

Microsoft has focused on being a platform vendor that an ecosystem...ROLE LIMIT ITS ACQUISITIONS In a related report about consolidation trends...conflict with its ecosystem focus ? a strategy Forrester doesn?t expect...expect to change. Microsoft Serves As The Arms Dealer To All

Strategy Professionals EXECUTIVE SUMMARY After a long hiatus, Electronic Data Systems...the applications consulting market via a newly announced partnership with SAP...last year?s sale of A.T. Kearney and the ####...practice. Is this new deal a signal that EDS is aiming

African bank Absa Group faced a big obstacle: It was the...quickly and decisively, settling upon a multifaceted approach to Internet banking...all of its banking customers. As a result, nearly # million South...SITUATION: INTERNET BANKING FRAUD HITS A LEADING SOUTH AFRICAN BANK Absa

Professionals EXECUTIVE SUMMARY There are a number of different strategies for...the project and business benefits as two components that are only...the day, out to make a profit. How the provider is...SI engagements. Although there are as many permutations of pricing structures

beginning the process of hiring a new interactive design agency can...we discovered two interesting trends: a startling growth rate ? both in...## agencies indicated less than a ##% increase or declining revenues...# # # # Not a single agenc y repor te

or new market trends, such as the recent consolidation in business...ever-changing organizational dynamics ? like a new CIO, an acquisition, or...new CIO, an acquisition, or a new strategic direction for the...on multiple research efforts, including a survey of ## records managers

that makes this compelling is a specialty engine called an IBM...business database environment. It provides a more cost-effective, specialized z...SPECIALTY ENGINE ? WORKLOAD OPTIMIZATION ON A BUDGET The integrated for Linux...Linux (IFL) specialty engine created a strong business case for the

market conditions matter, too, posing a challenge for tech marketers and...consulting directors trying to articulate a clear industry strategy. Forrester recently...foundational elements are necessary to a successful industry strategy and discussed...and, over time, establishing reputations as specialists to the industries in

designate their heads of IT as responsible for privacy efforts, but...responsible for privacy efforts, but a striking ##% of German corporations...##% of German corporations employ a chief privacy officer. When questioned...to follow best practices such as creating a formal privacy program, including more

EXECUTIVE SUMMARY Social tagging is a popular approach to organizing and...and finding digital content ? such as Web pages, videos, and photos...on the Web. Useful on a personal level, social tagging can...puzzle, but it?s not a substitute for formal classification. FORMAL

space, but while they react, a host of small vendors are...KM pros) are faced with a new and fundamentally different landscape...seeing business value and consider a strategy for implementing Web #...Web #.# to be a priority (see Figure #). #

consumer (DTC) pharmaceutical marketing has a bad image, one that hampers...bring humanity to efforts, such as Social Computing, customer experience strategies...and personas. DTC MARKETING NEEDS A HUMAN TOUCH At this year...Why were they holding up a mirror? Simply put, DTC?s

EXECUTIVE SUMMARY IBM has been a regular buyer of software vendors...vendors over the years, with a tendency to keep those software...to keep those software products as distinct and separately supported product...ACQUIRED QUASI-APPLICATION SOFTWARE In a related report about consolidation trends

European, or global multinational firms as the conduit for their offshore...offshore model is more of a struggle for non-English-speaking...of outsourcing maturity. Germany is a particularly difficult market for the...to be much more of a problem in Germany than in

portfolios. The driving forces are a desire to differentiate themselves from...use of the Internet, and a higher cross-sell rate with...Personnel Ease the Transition To A Remote Banker Mobile Devices And...Steps To Follow To Create A Successful Remote Banking Experience RECOMMENDATIONS

consumer adoption data allows for a first look at Vista adoption...due to confounding variables such as consumer self-selection, natural PC...Usage Vista Early Adopters Look A Lot Like XP Users . . . . . . But...I Get It: Vista?s A Cool Application Platfor m ? December

vendors. However, SAP will be a more active acquirer of midsize...but it will not make a counter-bid for BEA Systems...WITH ONE BIG EXCEPTION In a related report about consolidation trends...ecosystems and focused on being a supplier in the value-added

Many online scenarios finish with a customer completing a form. Yet form completion rates...Forms Right RECOMMENDATIONS Design Forms As Processes NOTES & RESOURCES Forrester examined...Nifty, Rakuten, and Toyota Rent A Car. Related Research Documents ? Japanese...Better Online Forms Design Forms As Processes That Enable Customers To

Business Process & Applications Professionals Includes a Forrester Wave? EXECUTIVE SUMMARY To...in the modern supply chain, a new breed of transportation management...modes and many languages at a reasonable cost. Forrester evaluated leading...evaluated leading TMS vendors in a product evaluation across ### criteria

SUMMARY While Oracle has been a highly visible and active purchaser...its many acquired products on a common code base. Oracle will...three years. ORACLE HAS BEEN A DRIVER IN RECENT MARKET CONSOLIDATION...IN RECENT MARKET CONSOLIDATION In a related report about consolidation trends

purchase of Cognos will initiate a new wave of high-profile...Business apps professionals can relax a bit, though, because we think...conventional wisdom is wrong. In a global software market that is...small-scale acquisitions to continue as IBM, Microsoft, Oracle, and SAP

For Enterprise Architecture Professionals Includes a Forrester Wave? EXECUTIVE SUMMARY Forrester...cycle management needs but with a somewhat narrower assortment of value...Service Life-Cycle Management Is A Major Enabler Of SOA Solutions...SOA Solutions Are Evolving Toward A Broader Audience, Come Primarily From

This frustration is exacerbated by a lack of support to help...improve ? services deals. It employs a transparent and rigorous methodology to...Assess Deal Health Go Beyond A Price Benchmark Business Management Capability...X-Ray is based on a synthesis of findings from multiple

only #.# million households. As penetration reaches the market saturation...more symmetrical services will fuel a new wave of user-generated...dial-up penetration but at a slower rate than ####. We...dial-up connections. # But as the broadband market nears saturation

networking within the enterprise, was a growing force in enterprise software...to gain importance in #### as an increasing number of firms...long-standing information worker problems. As a result, Forrester expects to see...collaboration and productivity market with a bang in ####, capturing much

#.#, open source, software- as-a-service (SaaS), and service-oriented...And Web #.# Software-As-A-Service Platform Software And SOA...the senior-most executives in a line of business. ? Industry. We...for the third year in a row will be improving integration

management capabilities, specifically in building a vendor management office (VMO). These...office (VMO). These efforts represent a key part of firms? strategy...Vendor management no longer represents a contracting function in procurement; rather...PERIOD OF ?ACTIVIST SOURCING? Just as an ironclad prenuptial agreement will

or communicating with friends from a mobile Web site or application...capabilities of mobile phones require a channel-specific approach to design...about this methodology. How Is A Mobile Site Different From A Web Site? Mobile Web sites...can access sites designed for a desktop or laptop computer, many

Real Opportunity Women Buy Almost As Many Games As Men Do Boomers Game, Too...Survey, Q# ####. This was a mail-based survey of #...### US and Canadian households as well as individuals ages ## and older...Game Player It?s Not As Simple As Focusing On Young Men by

of IT services. In response, a growing number of sourcing teams...place, client and supplier have a contractual foundation upon which individual...issued. However, clients should take a structured approach to deciding when...use of preferred provider relationships as a way to expedite the services

Java. The second, SPECjAppServer####, is a multi-tier benchmark for measuring...#. Why is the SPECjbb#### a comprehensive performance benchmark in measuring...AN EFFECTIVE PERFORMANCE BENCHMARK METRIC? A performance benchmark can only have...customer workload environment and if a large enough group of server

Day January ##, #### Toward A Next-Generation Services Sourcing Process...flaws, the RFP process remains a useful mechanism for guiding the...guiding the services sourcing process ? a sentiment confirmed by our research...Value When Buying Services Toward A Next-Generation Services Sourcing Process

service life-cycle management is a fundamental SOA governance activity. The...Succes s ? October ##, #### ? A Taxonomy Of Service Types For...Of Service Types For SO A ? October ##, #### January ##...Service Life-Cycle Management Understanding A Core SOA Governance Process by

#### The Forrester Wave?: Information- As-A-Service, Q# #### by Noel...For Enterprise Architecture Professionals Includes a Forrester Wave? EXECUTIVE SUMMARY Forrester...Forrester evaluated leading enterprise information-as-a-service (IaaS) vendors across ##...TABLE OF CONTENTS IaaS Has A Flexible Architecture That Can Benefit

complexity, soaring maintenance costs, and a lack of flexibility and alignment...for them and their clients, a number have made progress by...oriented architecture (SOA) and software-as-a-service (SaaS) will be the...will be the impetus behind a shift in how firms view

C-level agenda. However, choosing a service provider can be a risky decision as many companies report missed expectations...avoid disappointment, buyers must select a consultancy that closely matches their...DRIVE DEMAND FOR SCM CONSULTANTS As companies look to source and...their supply chains can be a source of competitive differentiation, add

SUMMARY The skills required for a business intelligence (BI) implementation are...BI services firms should use a tailored checklist to highlight those...proven ability to execute, with a special focus around data governance...platform specialization. BI is never a project, but rather a journey, so pick the partners

part of storage end users. A big part of this low...It has become something of a paradox, with firms desperate for...has the potential to take a big step forward in SRM...IBM is likely to offer as a result of this deal. SRM

provides telecom market players with a set of methodologies to design...business support systems (OSS/BSS). A major focus of NGOSS is...services, which are required within a highly dynamic market. Forrester believes...the current strengths and weaknesses as well as the opportunities and threats (SWOT

their strategies: #) there is a clear top group of strategic...On Its Own Strategy Supports A Balanced Approach To Next-Generation...## technology decision- makers, such as enterprise architects, at financial services...January ##, #### ? Application Infrastructure: A Winning Tri o ? June ##

the desire of firms with a growing international customer base and...companies say they?re facing a sharp uptick in demand by...within their organizations to migrate as many of their international sites...many of their international sites as possible off of more expensive

Millennials, who demand more of a work-life balance. UNDERSTAND THE...War II, and its aftermath. As a result, they know how to...entire working life. They have a strong work ethic and are...Boomers fought for workforce changes. A lot of the rights and

launching ?soon,? will #### be a breakthrough year for youth-centric...for youth-centric virtual worlds? As with any application targeted at...take care to ensure a secure, safe, and friendly environment...can interact ? are developing at a phenomenal pace. # Since Forrester

offline panel. This gives us a view into these panelists? offline...who is likely to be a PST but that the problem...upfront. PST S ARE STILL A PROBLEM Almost three years ago...indicates that PSTs ? Forrester defines a PST as someone who takes more than