EXECUTIVE SUMMARY Yodlee recently announced a new electronic bill presentment and...PayItAll, which can be deployed as an end-to-end solution...end-to-end solution or as a modular offering for firms looking...end-to-end solution with a big bank. THE TIMING IS

Product Management Professionals EXECUTIVE SUMMARY As a follow-up to our overview...define high- performing eBusiness organizations as those that describe themselves as best in class or that...have more resources and support, as well as formal structures, while low- performing...EXIST BETWEEN LEADERS AND LAGGARDS As the significance of the online

financial products online is increasing, as is the importance of online...are trying to figure out a logical approach to selling financial...US online consumers who researched a credit card did so online...online. Savings account applicants show a higher propensity to apply online

#adotaccenthungarumlaut\#d\#e\#f !"#$%&#;()*+,-./##########:;<=>?@A \##\##\##\##\##...survey, we provide them with a summary of its results (this...question ordering, and non-response. As with all survey research, it...and Europe, Q# #### ? including a list of Forrester reports that

traction across our client companies as a governance process best practice ? a recent Forrester survey of ###...their organization. However, there is a wide divergence among industries, geographies...their portfolio management process against a maturity model and then chart...maturity model and then chart a path to level # portfolio

air travel online ? are incorporating a wide variety of online activities...and booked air travel online ? a segment that we call online...in the same time. # As we?ve previously outlined, identifying...experience refinements. Looking across a variety of demographic traits, we

The fundamental repositioning of Sametime as a real-time development platform resonated...framework, IBM looks to build a partner ecosystem around Sametime similar...INTEGRATION IBM Lotus Sametime provides a very complete offering across all...and teleconferencing solutions. IBM provides a very extensible client-side development

of North American households own a home network, a ##% increase over the previous...need not wait ? they have a robust market to target today...quickly recognize the benefits of a new technology like a DVR and, unhindered by price...pessimists, holds off on adopting a technology or technology- enabled service

Customer Experience Professionals EXECUTIVE SUMMARY As part of a study that looked at ##...suffered from multiple problems such as page layouts that bury content...home pages. To succeed in a world of commoditized products, consumer...ELECTRONICS WEB SITES: DEATH BY A THOUSAND CUTS Forrester recently used

Information & Knowledge Management Professionals Includes a Forrester Wave? EXECUTIVE SUMMARY Forrester...IBM and Microsoft established themselves as Leaders thanks to their overall...partners. Jabber proved to be a Leader based on its ability...offerings. Jive Software came in as a Contender based on its open

released Office Communication Server (OCS) as a major upgrade to its existing...videoconferencing, improved presence capabilities, and a host of partnerships to extend...Office #### and SharePoint and a strong unified communications strategy, the...YOUR MICROSOFT INVESTMENT OCS provides a complete offering across all areas

focused on instant messaging with a strong enterprise user base and...strong enterprise user base and a unique focus on carrier-class...invested heavily in and placed a strategic focus on providing massively...customers that have established XMPP as a standard protocol. Jabber lacks functionality

of-mouth (WOM) consumers represent a valuable audience for marketers. Although...S TALKING: THE WOM CONSUMER A quarter of US adults are...adults are WOM consumers, defined as those who share product advice...And Status . . . WOM consumers set a high bar for retail purchase

nearly ## years, email is a well-oiled machine for many...data. Financial services firms face a two-pronged challenge in leveraging...consumer profile data, but for a different reason: They don?t...use email to actually establish a connection with consumers ? based on

EXECUTIVE SUMMARY Jive Software is a front-runner in open source...has thrived in the market as both an open source IM...open source IM application and a platform for building real-time...business applications. Openfire?s position as an extremely customizable and extensible

online video joint venture, launched a private beta test that beats...with top-notch content and a design flare reminiscent of Apple...expenses down, the company stands as a threat to competing online TV...online TV companies like Joost, as well as old-line cable companies and

oriented, innovation-driven organizations with a focus on communications solutions. Alcatel...IT and business stakeholders. However, as it either fails to meet...an IT vendor, rather than a BT one. This leaves Alcatel...can create for buyers. While a technical audience may be able

accelerators, which Forrester has defined as predeveloped software that technology services...services firms use to automate a particular business process or aspect...time may provide help on a particular business challenge. TABLE OF...are losing their competitive advantages as other camps march into their

level of technology adoption is a critical factor in the speed...quickly recognize the benefits of a new technology like a DVR and, unhindered by price...pessimists, holds off on adopting a technology or technology- enabled service...most convincing before they buy a device or tech service, and

Business Data Services EXECUTIVE SUMMARY A growing number of enterprises are...remote workers wireless access options as well. As more employees ?go mobile? and...work outside corporate offices on a regular basis, enterprise IT faces...supplements IPsec remote-access VPNs. A growing number of large companies

Client Choice EXECUTIVE SUMMARY Software-as-a-service (SaaS) is restructuring software...traditional on-premise solutions of a similar size. The consulting skills...and not on technical implementation. As SIs and VARs change their...to nurture their channel partners as they develop SaaS sales and

firms that buyers consider varies a lot by product and country...more firms than other customers. As the use of the Internet...purchase. MOST CONSUMERS CONSIDER ONLY A FEW FIRMS WHEN BUYING FINANCIAL...almost all the firms in a market. To find out how

it?s free. It offers a good level of support for...is still behind Oracle on a feature-by-feature comparison. Microsoft...fiscal year ending June ####, a ##% increase over the previous...fit for buyers that: ? Want a basic auditing solution for SQL

Symantec Database Security (SDS) is a late arrival to the database...done extremely well to gain a spot in the Strong Performer...Strong Performer?s category within a year after its general availability...its general availability. SDS offers a good balance of features and

For Security & Risk Professionals Includes a Forrester Wave? EXECUTIVE SUMMARY Forrester...and Lumigent Technologies also emerged as Leaders able to handle and...best suited, because they lack a comprehensive set of auditing, real...also increased over the years as external auditors and security groups

Professionals EXECUTIVE SUMMARY Oracle is a Strong Performer across the board...level of commitment and focus as other database features. Although Oracle...##,### full-time employees as of May ##, ####, has...Audit Vault offers enterprises wanting a more comprehensive auditing solution more

With this acquisition, IBM got a database auditing tool called Consul...compared to leading vendors such as Guardium and Imperva, it offers...Guardium and Imperva, it offers a reasonably rich auditing solution suitable...SIMPLIFIED AUDIT REQUIREMENTS IBM is a $## billion giant that generates

Professionals EXECUTIVE SUMMARY Guardium is a Leader across the board in...auditing and real-time protection, a result of the broad range...marketing initiatives. Guardium has come a long way in understanding customer...respect to database auditing, delivering a solution that not only meets

surprise given that it offers a comprehensive audit solution that meets...comprehensive audit solution that meets a broad range of customers? requirements...vendors we evaluated that offers a flexible architecture capable of reading...in databases. Overall, Lumigent has a strong audit product, good market

EXECUTIVE SUMMARY Tizor Systems is a Leader in the enterprise database...well in our evaluation with a strong, credible offering that should...STRUCTURED AND UNSTRUCTURED DATA Tizor, a pure-play, network-based database...support enables enterprises to implement a unified data auditing and protection

auditing users and DBA activity as well as database objects, it provides no...SIZED DB# DATABASES IBM is a $## billion giant that generates...IBM DB# native auditing offers a basic level of auditing functionality...simple audit requirements like auditing a few tables or users and

Security surprised us by taking a Leader?s position in database...to face stiff competition ahead as vendors consolidate and large vendors...of the vendors that offer a comprehensive database security solution that...##, #### Application Security Is A Leader In Enterprise Database Auditing

more advanced auditing, IBM offers a product called IBM Consul Insight...ON THE MAINFRAME IBM is a $## billion giant that generates...the native auditing solution with a focus on granular auditing capabilities...##, #### IBM AME Is A Contender In Enterprise Database Auditing

RippleTech?s Informant solution is a Strong Performer in the enterprise...audit analysis. Although RippleTech has a well-defined and credible auditing...to face stiff competition ahead as vendors consolidate and increase their...SUITED TO ENTERPRISES LOOKING FOR A LOW-COST SOLUTION RippleTech, a venture-backed, privately held company

Risk Professionals EXECUTIVE SUMMARY What a difference ## months make. Prior...October ####, Embarcadero never had a database auditing solution, but the...and functionality race, it offers a well-balanced solution at a low price. Embarcadero has good...intelligent auditing, and predefined policies. As native database management system (DBMS

policies, or analytics and intelligence. A key strength found in the...interface, but this can entail a considerable effort depending on the...signs of further growth with a double-digit revenue increase over...Sybase native auditing is not as powerful as most third-party vendor solutions

Professionals EXECUTIVE SUMMARY Imperva is a Leader with a strong performing and scalable auditing...and administration. Imperva also has a strong product and corporate strategy; ...databases and applications to deliver a complete end-to-end auditing...REAL-TIME PROTECTION Imperva is a pure-play, appliance-based data

mobile Internet to everyone with a capable phone, only #% of...hot among European retail banks ? as shown by the number of...impression that mobile banking is a huge success in Europe. Many...invested in mobile banking services, as they believe it will become

For Enterprise Architecture Professionals Includes a case study EXECUTIVE SUMMARY Enterprise...variation of an architecture review as the means to drive architectural...Best Practice No. #: Use A Mix Of Formal And Informal...and discovered that they had a range of goals for their

m For CIOs EXECUTIVE SUMMARY As technology continues to become ever...mandates balancing enterprise focus, brokering a network of supply, and playing...network of supply, and playing a change agent role. Forrester?s...synchronization offers technology management executives a path to becoming Partner Player

larger competitors, BOK Financial launched a transformation of its technology team...its first enterprise architecture group, a technology steering committee, and a formal architecture review program. The...technology team. The bank launched a transformation of the technology team...rather than simply selecting from a palette of standard supported solutions

management (DOM) has been pegged as a back-office operation that produces...demands will thrust DOM into a major software category supporting the...Transactional, Business, And Persuasive Content: A Better Way To Look At...EXPERIENCE NEEDS Forrester defines DOM as software that creates, formats, personalizes

Right People In Place For A Successful Learning Management System Implementation...Professionals EXECUTIVE SUMMARY After choosing a Learning Management System (LMS), the...the selection team can breathe a sigh of relief that the...hardest work is done. Wrong! A strong LMS implementation team is

HCM) professionals are faced with a shrinking labor pool, lower unemployment...too ? are embracing Social Computing as a way to consume information and...embraced Social Computing with gusto as a new channel to push products...products and services. # And as Social Computing and recruiting are

virtualization has been consolidation. But as enterprises gain experience with the...benefits are surfacing. According to a recent Forrester study, ##% of...business continuity continues to be a very important motivation for adoption...for adoption. Server virtualization facilitates a rapid ? or even automatic ? restart

##, #### How To Select A Learning Management System by Claire...LOB) and departments in selecting a learning management system (LMS) to...it meets your business needs. A carefully planned LMS request for...present state of learning, projects a future vision of learning, and

sellers through sellers? preferred channels, as well as deepen relationships with brand-loyal...worthwhile, travel sellers must provide as much value with as little annoyance as possible ? or don?t bother...Exclusivity And Engagement eBusiness Gains A Tool For Driving Revenue And...BENEFIT TRAVELERS AND e BUSINESS As travelers become increasingly immune to

Channel & Product Management Professionals Contains a market-sizing forecast EXECUTIVE SUMMARY...retail continues to grow, with a ##% increase in year-on...Christmas shopping season ? accounting for a record-breaking ?## billion in...consumer electronics, and alcohol. Despite a smaller Christmas season boost, the

paid enough attention now see a need to act, and those...Don?t Treat BI Strategies As A Project ? Treat Them As A Journey Supplemental Material NOTES & RESOURCES...The First ## Days Of A Data Warehousing Projec t ? February...practices elusive. Forrester defines BI as a set of processes and technologies

they will be less expensive. ? As a result of the lower cost...of virtual telephone numbers, such as toll-free, which aren?t...Figure # Businesses Make Up A Growing Piece Of The Landline...wholesale arena. We estimate that as much as ##% to ##% of domestic