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Forrester Forrester Research identifies and analyzes emerging trends in technology and their impact on business. Forrester provides companies with rigorous research, practical ideas, and objective guidance to help them thrive on technology change. Research topics include Automotive, Financial Services, Healthcare, IT Security and Spending, and Media and Entertainment, to name a few.
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Month of 2007-09-01:
Name Date
The European Technology Brand Scorecard 2007 The European Technology Brand Scorecard 2007 2007-09-28
the level of brand adoption. As a whole, mobile phone brands score...they trust each brand on a five-point scale, where #...scale, where # means ?distrust a lot? and # means ?trust...lot? and # means ?trust a lot.? All brands are trusted
Executive Q&A: Social Tagging For eBusiness Executive Q&A: Social Tagging For eBusiness 2007-09-28
Technographics? EXECUTIVE SUMMARY Social tagging, a way for consumers to label...travel, financial services, and healthcare. As part of a larger trend toward social navigation...use to get tagging to a critical mass? #. How should...it?s time to take a deeper dive into eBusiness professionals
Benchmark 2007: Mobile's The Most Mainstream Benchmark 2007: Mobile 2007-09-28
Technology marketers aiming to reach a large audience through the mobile...through the mobile channel with a minimal number of deals can...beyond voice and now use a variety of data applications, yet...quickly recognize the benefits of a new technology like a DVR and, unhindered by price
The State Of Japanese Banking Site Design, 2007 The State Of Japanese Banking Site Design, 2007 2007-09-28
Customer Experience Professionals EXECUTIVE SUMMARY As part of a study that evaluated ## major...INDUSTRIES BUT STILL FAILING CUSTOMERS As part of a study that evaluated ## major...sites from the perspective of a ##-year-old married man...learn how to apply for a loan. While Japanese banks scored
Top Ten Success Strategies For Growing A Great Services Business Top Ten Success Strategies For Growing A Great Services Business 2007-09-28
firms have turned to services as a growth engine to drive revenue...business. But selling and supporting a great services practice is tricky...failed attempts, but here?s a list of best practices that...providers or product companies with a large services business like IBM
The Trends Driving Web Content Management Innovation The Trends Driving Web Content Management Innovation 2007-09-28
intranet Web publishing needs. Software-as-a-service (SaaS) will make inroads...WCM innovation, taking WCM from a tool set for publishing Web...drive WCM technology initiatives with a focus on selecting technologies that...The mantra of ?Get us a WCM system, fast!? has been
Selecting The Right Requirements Management Tool — Or Maybe None Whatsoever Selecting The Right Requirements Management Tool — Or Maybe None Whatsoever 2007-09-28
realistic about the problems that a requirements management tool can address...Features To Look For In A Requirements Management Solution In-Scope...investigating requirements management tools on a regular basis through inquiries and...that an application will function as intended and deliver its projected
Microsoft Drives A Wedge Between High And Low-End Enterprise Search Microsoft Drives A Wedge Between High And Low-End Enterprise Search 2007-09-28
Google, IBM, Oracle, SAP, and a long list of pure-plays...list of pure-plays in a volatile search market. Customers are...in previous Microsoft products such as SharePoint Portal Server ####. While...##g, and others. MICROSOFT DRIVES A WEDGE INTO THE VOLATILE SEARCH
Long-Running Transaction Support Is Important To Your BPM And SOA Success Long-Running Transaction Support Is Important To Your BPM And SOA Success 2007-09-28
help from middleware can be a huge challenge, especially in heterogeneous...an increasingly viable option. And as a wider range of industries adopts...WITH SOA AND BPM ADOPTION A growing number of enterprises are...that are loosely coupled into a business process. Whereas monolithic applications
People-Centric Applications Support Lean People-Centric Applications Support Lean 2007-09-27
information systems. Designing for people ? a principle demonstrated by CDC Factory...shop-floor applications can have as a complement (and not a hindrance) to lean. TRADITIONAL MANUFACTURING...systems alone often fall short, as the data is either too...process to make lean programs a success ? a tenet only achievable through their
Benchmark 2007: Personal Computers Benchmark 2007: Personal Computers 2007-09-27
EXECUTIVE SUMMARY Personal computers are a mature, ##-year-old industry...are becoming more involved in a variety of digital application scenarios...services, home networking solutions, and a diversity of software and Web...quickly recognize the benefits of a new technology like a DVR and, unhindered by price
Symphoniq's Passive End User Experience Monitoring Agent Is Built For Web Applications Symphoniq 2007-09-27
s TrueView solution consists of a unique browser- based agent and...the passive client is consequently a client-side script executed through...application server information to provide a holistic view of application use...end user experience parameters such as usability and content error perspective
Serden Offers A Versatile Passive End User Experience Monitoring Agent Serden Offers A Versatile Passive End User Experience Monitoring Agent 2007-09-27
EXECUTIVE SUMMARY Serden Technologies is a young company with a solid enterprise-scalable passive agent...rather than inferring quality from a distant network or server perspective...Massachusetts, the vendor has built a global portfolio of ## customers...features that would appeal to a broad audience in the enterprises
Effective High-Level Architecture Principles Spoon-Feed Business Implications To Stakeholders Effective High-Level Architecture Principles Spoon-Feed Business Implications To Stakeholders 2007-09-27
individuals for making decisions in a manner consistent with the enterprise...with the enterprise strategy. But as high-level statements, architecture principles...to practical use of principles as a powerful enterprise architecture (EA) tool...is to state them in a form that includes detailed implications
Forrester US Tech Sector Index: Q2 2007 Forrester US Tech Sector Index: Q2 2007 2007-09-27
Q# #### bounced back from a weak first quarter. The Forrester...US imports, held steady after a sharp drop last quarter. And...edge up but stay in a holding pattern. The supply indices...The supply indices also took a turn for the better, rising
Knoa's End User Experience Monitoring Agent Focuses On App Usability And Performance Knoa 2007-09-27
York, privately funded, and claims a global portfolio of ## Experience...problems at that level. ? Want a product that crosses IT operation...user experience, it is probably as important to create applications that...use and minimize usability issues as it is to provide good