Teleperformance SA Mergers and Acquisitions


Teleperformance SA

6-8 rue Firmin Gillot
F-75015 Paris
France
Tel:33/ 1 5576 4080
URL: http://www.srteleperformance.com/
Formerly known as:
Societe Rochefortaise Teleperformance SA
Primary Symbol & Exchange:
RCF - Ordinary Shares - Euronext Paris
Industry:
Telecommunications
Teleperformance SA Company Snapshot

Teleperformance SA Deal Timeline


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Acquisitions > 100 M$ 10 to 100 M$ < 10M$ Stakes Divestitures

Teleperformance SA M&A History


Teleperformance SA acquires Dell Inc- Pasay Call Center from Dell Inc (pending) Teleperformance SA acquires Dell Inc- Pasay Call Center from Dell Inc (pending)Mar 23, 2009

PHILIPPINES ? Teleperformace SA agreed to acquire the call center facility of Dell Inc, a personal computers manufacturer and wholesaler.

Teleperformance SA acquires Answer Group Teleperformance SA acquires Answer GroupDec 23, 2008

US - Teleperformance SA acquired all the outstanding stock of Answer Group, a provider of customer relationship management and technical support services, for an undisclosed amount in cash.

Teleperformance SA acquires a minority stake in First Call Ltd (pending) Teleperformance SA acquires a minority stake in First Call Ltd (pending)Oct 08, 2008

UKRAINE - Teleperformance SA of France agreed to acquire an undisclosed minority stake in First Call Ltd, a Kiev-based provider of outsourced services.

Edition Formation Entreprise acquires ISM from Teleperformance SA Edition Formation Entreprise acquires ISM from Teleperformance SAFeb 19, 2008

FRANCE - Edition Formation Entreprise (EF), a unit of Grande Armee Investissement SA, acquired Institut Superieur du Marketing SA, a Paris-based provider of training services, from Teleperformance SA (TP). Terms were not disclosed. Concurrently, EF acquired LInstitut du Call-Center,

Edition Formation Entreprise acquires L'Institut du Call-Center from Teleperformance SA Edition Formation Entreprise acquires L'Institut du Call-Center from Teleperformance SAFeb 19, 2008

FRANCE - Edition Formation Entreprise (EF), a unit of Grande Armee Investissement SA, acquired L'Institut du Call-Center, a Paris-based provider of training services, from Teleperformance SA (TP). Terms were not disclosed. Concurrently, EF acquired Institut Superieur du Marketing

Budget Telecom SA acquires Talk Tel from Teleperformance SA Budget Telecom SA acquires Talk Tel from Teleperformance SAFeb 11, 2008

FRANCE - Budget Telecom SA (BT) acquired Talk Tel, a provider of landline telecommunications services, a unit of Teleperformance SAs Phone House SAS subsidiary. Concurrently, BT acquired Phenix Telecom International.

Teleperformance SA acquires H-Tel Holdings Inc from Carlyle Group LLC Teleperformance SA acquires H-Tel Holdings Inc from Carlyle Group LLCNov 21, 2007

MEXICO - Teleperformance SA of France acquired the entire share capital of H-Tel Holdings Inc, a provider of customized bilingual call center services, from Carlyle Group LLC. The transaction was to include Hispanic Teleservices Corp. Terms were not disclosed.

Teleperformance USA acquires AllianceOne Inc Teleperformance USA acquires AllianceOne IncAug 01, 2007

US - Teleperformance USA, a unit of Teleperformance SA, acquired AllianceOne Inc, a provider of accounts management services.

Teleperformance SA acquires Phone House SAS from Carphone Warehouse Ltd Teleperformance SA acquires Phone House SAS from Carphone Warehouse LtdMay 15, 2007

FRANCE - Teleperformance SA acquired Phone House SAS, a Suresnes-based owner and operator of telecommunication products stores, from Carphone Warehouse Group PLC.

Teleperformance SA acquires twenty4help Knowledge Service from United Internet AG Teleperformance SA acquires twenty4help Knowledge Service from United Internet AGMar 12, 2007

GERMANY - Teleperformance SA of France acquired the entire share capital of twenty#help Knowledge Service AG, a Dortmund-based provider of outsourced technical support, help desk and customer care services, from United Internet AG, for an estimated ## mil euros ($###

Econocom Group SA acquires Phone House-Enterprises Bus from Teleperformance SA Econocom Group SA acquires Phone House-Enterprises Bus from Teleperformance SAFeb 28, 2007

FRANCE - Econocom Group SA of Belgium acquired the enterprises business of The Phone House SAS, a Suresnes-based owner and operator of telecommunication product stores, a unit of Carphone Warehouse Group PLC.

Teleperformance SA acquires Swiss Contact Management Group Teleperformance SA acquires Swiss Contact Management GroupNov 21, 2006

SWITZERLAND - Teleperformance of France acquired a ##% stake in Swiss Contact Management Group, a provider of call centre services.

Phone House SAS acquires Fnac SA-Retail Outlets(21) from Teleperformance SA (pending) Phone House SAS acquires Fnac SA-Retail Outlets(21) from Teleperformance SA (pending)Oct 02, 2006

FRANCE - Phone House SA, a unit of Carphone Warehouse Group PLC, agreed to acquire ## retailing outlets of Fnac SA, a Clichy-based retailer of books, CD and DVD, a unit of PPR. Terms were not disclosed.

SR Teleperformance Group acquires Photel Inc SR Teleperformance Group acquires Photel IncJun 22, 2006

HUNGARY - SR Teleperformance Group of France, acquired a ##% interest in Photel Inc, a Budapest-based provider of call center services. Terms were not disclosed.

SR Teleperformance Group acquires Direct Star SR Teleperformance Group acquires Direct StarFeb 08, 2006

RUSSIA - SR Teleperformance Group of France acquired ##% interest in Direct Star, a provider of call center services. Terms were not disclosed.

Teleperformance USA acquires Multi-Channel Commun Inc Teleperformance USA acquires Multi-Channel Commun IncDec 07, 2005

CANADA - Teleperformance USA, a unit of SR Teleformance Group acquired Multi-Channel Communications Inc, a provider of business process outsourcing services, for an undisclosed amount in cash.

SR Teleperformance Group acquires Techmar SR Teleperformance Group acquires TechmarNov 07, 2005

BELGIUM - SR Teleperformance Group, acquired Techmar, a Brussels-based provider of business development services such as customer acquisition programs, business solutions and customer service. Terms were not disclosed.

MM Group Ltd acquires Teleperformance UK from Teleperformance SA MM Group Ltd acquires Teleperformance UK from Teleperformance SAJan 01, 2005

UK - MM Group Ltd merged with Teleperformance UK, a provider of telemarketing, customer relationship management and fulfillment services. On completion, the merged entity was named MM Teleperformance.

SR Teleperformance Group acquires Infomobile from Bouygues SA SR Teleperformance Group acquires Infomobile from Bouygues SASep 01, 2004

FRANCE - SR Teleperformance Group acquired the entire share capital of Infomobile, a Guyancourt-based provider of mobile telecommunications services, from Bouygues SA.

Teleperformance USA acquires Voice FX LLC Teleperformance USA acquires Voice FX LLCJul 19, 2004

US - Teleperformance USA, a unit of SR Teleperformance Group acquired an ##% interest in Voice FX LLC, a provider of interactive voice response services.

Teleperformance SA M&A Summary


Teleperformance SA has made 22 acquisitions while taking stakes in 13 companies. Teleperformance SA has 9 divestitures during this period.
YearAcquisitionsStakesDivestitures
2009000
2008103
2007401
2006030
2005301
2004530
2003202
2002201
2001211
2000120
1999030
1998110
1997000
1996000
1995000
1994000
1993000
1992100
Total22139

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