SupportSoft, Inc. http://www.alacrastore.com/company-snapshot/SupportSoft_Inc-2104240 Friday, December 05, 2008 4:01:19 AM 2104240 SupportSoft, Inc. en AlacraStore RSS Builder 1.0 30 http://www.alacrastore.com/storecontent/bir/739141bir/739141normSupportSoft Inc.Support.com Inc.United StatesServices: Provider of internet technical services. Developer of Software.7374737251821051121017DFSPRT11/6/2008 6:17:06 AM739141Company Profiles & FinancialsGale Company Profileshttp://www.alacrastore.com/storecontent/ccbn/T1988251ccbn/T1988251norm...Good day, ladies and gentlemen, and welcome to your third quarter #### SupportSoft earnings conference call. My name is Francine and I will be your coordinator for today. (Operator Instructions) I would now like to turn the presentation over to your host for today's conference, Ms. Anne-Marie Eileraas. ... 10/29/2008 11:06:00 PMSupportSoft54.0000FinalSupportSoft Q3 2008 Earnings Conference Call TranscriptSPRT4:30pm ETTranscriptT1988251Credit & Investment ResearchThomson StreetEventshttp://www.alacrastore.com/storecontent/newstex/MW-0001-29059631newstex/MW-0001-29059631xml REDWOOD CITY, CA, Oct. ##, #### (Marketwire delivered by Newstex) -- REDWOOD CITY, CA -- (Marketwire) -- ##/##/## -- SupportSoft, Inc. (NASDAQ: SPRT), a provider of software and services that make technology work, today reported unaudited...0900000009015000090110000100000001021000040000000401600004016048040160180401600104016013040030000400300510/29/2008 5:21:54 PM18000000180080001800400018015000MarketwireMW-0001-29059631SUPPORTSOFT INCSPRTNewsNewstexhttp://www.alacrastore.com/storecontent/newstex/MW-0001-28502702newstex/MW-0001-28502702xml REDWOOD CITY, CA, Oct. #, #### (Marketwire delivered by Newstex) -- REDWOOD CITY, CA -- (Marketwire) -- ##/##/## -- SupportSoft, Inc. (NASDAQ: SPRT), a leading provider of software and services that make technology work, announced...04000000040160000401604804016018040030000400300510/2/2008 9:25:35 AM180000001800800018004000MarketwireMW-0001-28502702SUPPORTSOFT INCSPRTNewsNewstexhttp://www.alacrastore.com/storecontent/ccbn/T1892923ccbn/T1892923norm...Good day, ladies and gentlemen, and welcome to the second quarter #### SupportSoft earnings conference call. My name is Marsha and I will be your coordinator for today's call. At this time, all participants are in a listen-only mode. We will conduct a question-and-answer session toward the end of this conference. (OPERATOR INSTRUCTIONS). As a reminder, this conference is being recorded for replay purposes. I would now like to turn the call over to Anne-Marie Eileraas, General Counsel. You may proceed.... 7/31/2008 9:06:00 PMSupportSoft54.0000FinalSupportSoft Q2 2008 Earnings Conference Call TranscriptSPRT4:30pm ETTranscriptT1892923Credit & Investment ResearchThomson StreetEventsCANADA - SupportSoft Inc acquired YourTechOnline.com Inc, a provider of online computer repair services, for an undisclosed amount in cash.5/7/2008 2:12:36 PM86858798773R86858798773RSupportSoft IncYourTechOnline.com IncSupportSoft IncYourTechOnline.com Inchttp://www.alacrastore.com/storecontent/Thomson_M%26A/SupportSoft_Inc_acquires_YourTechOnline_com_Inc-1974989040sdc/19749890401974989040Copyright © 2008, Thomson Financial, All Rights ReservedNasdaqPrepackaged SoftwareUnited StatesPrepackaged Software7372CACaliforniaPublicSPRT7372:Prepackaged Software7378:Computer maintenance and repair7379:Computer related services,nec8243:Data processing schools7372:Prepackaged Software7378:Computer maintenance and repair7379:Computer related services,nec8243:Data processing schoolsBusiness ServicesCanadaInformation retrieval services7375FFForeignPrivate618407003Dvlp svc mgmt softwarePvd online computer repair svcCashCash OnlyAssets1009054001May 7 20080.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.00000US31 Dec 070.00000-21.369000.0000047.80200138.45800U.S. Dollar0.000001.000002.000003.000004.000005.000006.000007.000008.000009.00000SupportSoft Inc, located inRedwood City, California,develops Real-Time ServiceManagement and supportautomation software andprovides technical support,and computer education andtraining services. The companywas founded in 1997.SupportSoft Inc, located in Redwood City, California,develops Real-Time Service Management and support automationsoftware and provides technical support, and computereducation and training services. The company was founded in1997.SupportSoft Inc, located in Redwood City, California, develops Real-Time Service Management and support automation software and provides technical support, and computer education and training services. The company was founded in 1997.1.000002.000003.000004.000005.000006.000007.000008.000009.0000010.0000011.0000012.0000013.0000014.00000YourTechOnline.com Inc,located in Kelowna, BritishColumbia, provides onlinecomputer repair services. Itsservice delivery methodologyinvolves technical supportagents who view and control acomputer screen remotely. Oncethe connection is made, theagent can work directly on thetroubled machine, applyingtargeted "solves" developed bythe company. The company wasfounded in 2000.YourTechOnline.com Inc, located in Kelowna, BritishColumbia, provides online computer repair services. Itsservice delivery methodology involves technical supportagents who view and control a computer screen remotely. Oncethe connection is made, the agent can work directly on thetroubled machine, applying targeted "solves" developed bythe company. The company was founded in 2000.YourTechOnline.com Inc, located in Kelowna, British Columbia, provides online computer repair services. Its service delivery methodology involves technical support agents who view and control a computer screen remotely. Once the connection is made, the agent can work directly on the troubled machine, applying targeted "solves" developed by the company. The company was founded in 2000.0.000000.000000.000000.00000Y05 May 08Mon, 05 May 2008 00:00:00 ESTDate Announced: 05/05/200805 May 08Date Effective: 05/05/200805 May 08Acq. of AssetsFriendly0.000000.000000.000000.000000.000000.00000Price/Share0.0000000.000000.0000000.00000100.00000100.000000.000000.000000.0000000.00000N0.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.00000100.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000001.000002.000003.000004.000005.00000CANADA - SupportSoft Incacquired YourTechOnline.comInc, a provider of onlinecomputer repair services, foran undisclosed amount in cash.CANADA - SupportSoft Inc acquired YourTechOnline.com Inc, a provider of online computer repair services, for an undisclosed amount in cash.CANADA - SupportSoft Inc acquired YourTechOnline.com Inc, a provider of online computerrepair services, for an undisclosed amount in cash.CANADA - SupportSoft Inc acquired YourTechOnline.com Inc, a provider of online computer repair services, for an undisclosed amount in cash.CANADA - SupportSoft Inc acquired YourTechOnline.com Inc, a provider of online computer repair services, for an undisclosed amount incash.Completed120.86200-21.3690047.80200138.458000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.00000Status:Completed-999.00000np0.00000-999.00000np0.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000007375:Information retrieval services7378:Computer maintenance and repair7379:Computer related services,nec618407003NasdaqUnited States7372CaliforniaPublicSPRT7375:Information retrieval services7378:Computer maintenance and repair7379:Computer related services,nec1009054001Canada7375ForeignPrivate0.000000.000000.000000.00000Deal InformationTF Mergers & AcquisitionsCANADA - SupportSoft Inc acquired YourTechOnline.com Inc, a provider of online computer repair services, for an undisclosed amount in cash.5/7/2008 2:12:36 PM86858798773R86858798773RSupportSoft IncYourTechOnline.com IncSupportSoft IncYourTechOnline.com Inchttp://www.alacrastore.com/storecontent/Thomson_M%26A/SupportSoft_Inc_acquires_YourTechOnline_com_Inc-1974990040sdc/19749900401974990040Copyright © 2008, Thomson Financial, All Rights ReservedNasdaqPrepackaged SoftwareUnited StatesPrepackaged Software7372CACaliforniaPublicSPRT7372:Prepackaged Software7378:Computer maintenance and repair7379:Computer related services,nec8243:Data processing schools7372:Prepackaged Software7378:Computer maintenance and repair7379:Computer related services,nec8243:Data processing schoolsBusiness ServicesCanadaInformation retrieval services7375FFForeignPrivate618407003Dvlp svc mgmt softwarePvd online computer repair svcCashCash OnlyAssets1009054001May 7 20080.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.00000US31 Dec 070.00000-21.369000.0000047.80200138.45800U.S. Dollar0.000001.000002.000003.000004.000005.000006.000007.000008.000009.00000SupportSoft Inc, located inRedwood City, California,develops Real-Time ServiceManagement and supportautomation software andprovides technical support,and computer education andtraining services. The companywas founded in 1997.SupportSoft Inc, located in Redwood City, California,develops Real-Time Service Management and support automationsoftware and provides technical support, and computereducation and training services. The company was founded in1997.SupportSoft Inc, located in Redwood City, California, develops Real-Time Service Management and support automation software and provides technical support, and computer education and training services. The company was founded in 1997.1.000002.000003.000004.000005.000006.000007.000008.000009.0000010.0000011.0000012.0000013.0000014.00000YourTechOnline.com Inc,located in Kelowna, BritishColumbia, provides onlinecomputer repair services. Itsservice delivery methodologyinvolves technical supportagents who view and control acomputer screen remotely. Oncethe connection is made, theagent can work directly on thetroubled machine, applyingtargeted "solves" developed bythe company. The company wasfounded in 2000.YourTechOnline.com Inc, located in Kelowna, BritishColumbia, provides online computer repair services. Itsservice delivery methodology involves technical supportagents who view and control a computer screen remotely. Oncethe connection is made, the agent can work directly on thetroubled machine, applying targeted "solves" developed bythe company. The company was founded in 2000.YourTechOnline.com Inc, located in Kelowna, British Columbia, provides online computer repair services. Its service delivery methodology involves technical support agents who view and control a computer screen remotely. Once the connection is made, the agent can work directly on the troubled machine, applying targeted "solves" developed by the company. The company was founded in 2000.0.000000.000000.000000.00000Y05 May 08Mon, 05 May 2008 00:00:00 ESTDate Announced: 05/05/200805 May 08Date Effective: 05/05/200805 May 08Acq. of AssetsFriendly0.000000.000000.000000.000000.000000.00000Price/Share0.0000000.000000.0000000.00000100.00000100.000000.000000.000000.0000000.00000N0.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.00000100.000000.000000.000000.000000.000000.000000.000000.000000.00000152.225000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000001.000002.000003.000004.000005.00000CANADA - SupportSoft Incacquired YourTechOnline.comInc, a provider of onlinecomputer repair services, foran undisclosed amount in cash.CANADA - SupportSoft Inc acquired YourTechOnline.com Inc, a provider of online computer repair services, for an undisclosed amount in cash.CANADA - SupportSoft Inc acquired YourTechOnline.com Inc, a provider of online computerrepair services, for an undisclosed amount in cash.CANADA - SupportSoft Inc acquired YourTechOnline.com Inc, a provider of online computer repair services, for an undisclosed amount in cash.CANADA - SupportSoft Inc acquired YourTechOnline.com Inc, a provider of online computer repair services, for an undisclosed amount incash.Completed120.86200-21.3690047.80200138.458000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.00000Status:Completed-999.00000np0.00000-999.00000np0.000000.000000.000000.000000.000000.000000.000000.000000.000000.000000.000007375:Information retrieval services7378:Computer maintenance and repair7379:Computer related services,nec618407003NasdaqUnited States7372CaliforniaPublicSPRT7375:Information retrieval services7378:Computer maintenance and repair7379:Computer related services,nec1009054001Canada7375ForeignPrivate0.000000.000000.000000.00000Deal InformationTF Mergers & Acquisitionshttp://www.alacrastore.com/storecontent/ccbn/T1815078ccbn/T1815078norm...Good day, ladies and gentlemen, and welcome to the first quarter #### SupportSoft earnings conference call. My name is J.D. and I will be your conference coordinator for today. At this time, all participants are in a listen-only mode. We will be facilitating a question and answer session towards the end of today's conference. (OPERATOR INSTRUCTIONS). This conference call is being recorded for replay purposes. I will now turn the call over to Anne-Marie Eileraas, General Counsel. Please proceed. ... 5/5/2008 6:04:00 PMSupportSoft54.0000FinalQ1 2008 SupportSoft Earnings Conference Call TranscriptSPRT4:30pm ETTranscriptT1815078Credit & Investment ResearchThomson StreetEventshttp://www.alacrastore.com/storecontent/ccbn/T1736744ccbn/T1736744normQ# #### SupportSoft Earnings Conference Call2/11/2008 6:06:00 PMSupportSoft54.0000FinalQ4 2007 SupportSoft Earnings Conference Call TranscriptSPRT4:30pm ETTranscriptT1736744Credit & Investment ResearchThomson StreetEventshttp://www.alacrastore.com/storecontent/srp/-770679096srp/-770679096norm-770679096868587106SPRT10/6/2006 12:23:00 PM-770679096Credit & Investment ResearchSharkRepellent.net