The Group's principal activity is to provide management consulting and systems integration services. It operates through two business segments, the Behavioral Analytics Service and Integrated Contact Solutions/CRM. The Group provides Behavioral Analytics Service, Integrated Contact Solutions and Consulting Services, aligned to enable focused business transformation. The Group generates revenue through consulting services, which is generally project-based and sold on a time and materials or fixed-fee basis; managed services, which is recurring, annuity revenue from long-term contracts and product revenue, which is generated through the resale of third-party software and hardware.
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