RightNow Technologies, Inc.
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40 Enterprise Blvd.
PO Box 9300
Bozeman, MT 58718-9300
United States |
| Tel: |
1/406 522-4200 |
| URL: |
http://www.rightnow.com/ |
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| Primary Symbols & Exchanges: |
| RNOW - NASDAQ |
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| Primary Industry: |
| Software |
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SIC Industry Code:
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NAICS Industry Code:
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Thomson Financial Business Description:
| The Group's principal activity is to provide software solutions designed to optimize customer service operations for businesses of all sizes. It operates in 1 segment, i.e. customer relationship management software market. It has 3 major marketing segments: Customer Service,Sales Force Automation and Marketing Automation. Its solution supports multiple communication channels, including web, interactive voice, e-mail, chat, telephone and proactive outbound e-mail communications. its on-demand software supports multiple customer interaction points in a business's customer service, marketing and sales operations. Its suite of CRM solutions, offered in 20 languages, include the RightNow Service, RightNow Sales, RightNow Marketing and RightNow Analytics. Its product development efforts are focused on improving and enhancing its existing solutions and service offerings as well as developing new proprietary technology. It operates in the U.S, Europe and Asia pacific. |
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