The Group's principal activity is providing ongoing survey-based performance measurement, analysis and tracking, improvement services and governance education to the healthcare industry. It also provides market research services to hospitals and insurance companies on an unsecured credit basis. The Group's primary types of information services are renewable performance tracking services, custom research, subscription-based governance information and educational services, and a renewable syndicated service. It develops tools that enable healthcare organizations to obtain performance measurement information necessary to comply with industry and regulatory standards and to improve their business practices. It operates in the United States and Canada. ON 19-Dec-2008 the Group acquired My InnerView Inc.
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