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Thomson Financial Business Description:
| The Group's principal activity is to provide outsourced solutions that facilitate customer interaction management on the behalf of clients, primarily in the North American cable and Direct Broadcast satellite ("DBS") communications markets. The Group's outsourced solutions also support an increasing number of other industries such as financial services, utilities, telecommunications, and home security. The Group's solutions manage key customer interactions such as set-up and activation of customer accounts, sales support and marketing, order processing, invoice calculation (i.e., customer billing), production and mailing of monthly customer invoices, management reporting, electronic presentment and payment of invoices, automated and interactive messaging, and deployment and management of the client's field technicians to the customer's home. On 09-Jul-2007, the Group acquired ComTec, Inc. On 10-Aug-2007, the Group acquired Prairie Voice Services, Inc. |
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